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“Andrew and Brandon are absolutely stellar!!! Totally amazing gents!!! They both went out of their way to help. I have never been in a Verizon store that left me with such a great feeling. Trust me when I say, these people are worth your patronage.”
“Brittany greeted me the instant I entered the AT&T store. She was so kind, pleasant and extremely helpful . She even found me a great discount which I was able to get a new phone. I've had other experiences with Brittany in the past years and she has always been so professional and genuine. Brittany is truly an asset to your company!!!”
“Had a good experience! Brian was very helpful answered all my questions, and made the process of getting a new phone very easy. Definitelt recommend this location.”
“Jacob was awesome!! I really almost didn’t go in because i dreaded having to deal with another let down like i had online and on the phone. Im glad i did though, because it was a great experience and he totally made me feel like i made the a great decision. Thanks man I appreciate you!!”
“Amazing location, the manager Nick fixed issues another store created, and did an account review and lowered my bill $50, he spent hour with customer care getting everything handled for me, he went above and beyond”
10AM - 7PM
9555 Fields Ertel Road, Symmes
Mobile Phones
“Went in and bought a phone from here a couple days ago and started having issues with it (nothing wrong with phone it was a problem switching from iPhone to Samsung) return was fast and easy and they got me set up with another new phone that I’ve had no problems with. Highly recommend this store”
“Ur representative Eman is very good at this job. Very helpful and I personally believe u should give this lady a raise. I would hate 2 come in with my problems and she not be here. Thank u DAVE BARBER ?”
“Went into my local AT&T store, I just received my new Samsung Z-fold 8 ultra.
I was expecting to pay 50 to 100 dollars to transfer service from my old Samsung Galaxy S25 Ultra to my new phone. Star greeted me with a nice smile and asked how could she help. I told her what I wanted, she asked if she could work with my phones she transferred my esim and my physical Sim and started the switching of my applications from phones fifteen minutes later I was out the door on my way and the only thing she want was a review of her stores service. A plus 5 star service”
10AM - 7PM
4545 Roosevelt Blvd, Middletown
Mobile Phones
“10/10 service! Kise and the young lady working tonight were both so helpful, patient and went out of their way to help me get my spectrum service switched over to cricket when I found it nearly impossible. Thank you both so much!!”
“Came in today Tish was right on it help me every way she could and she lead me to get a new phone definitely gonna be back!!!! Thank you miss Tish you definitely need a raise”
“July 20th at 5pm the dude on shift was awsome. Helped us out with the switching of my phone from an old one to my new one and understood we didnt want to change price of our 10 year old plan and helped us with that. Amazing helps and very reliable.”
“Zackary Allen and his Manager (I can’t remember his name) were absolutely the best! We visited Miamisburg a few weeks and ago & they had no interest in helping us. Go visit Middletown Verizon!!”
“I stopped in this Boost Mobile location to inquire about their services. The gentleman behind the counter was very helpful and answered every one of my questions. I'm considering moving my cell phone service to Boost Mobile from Spectrum based on their very reasonable price. I haven't made a purchase yet. But I'm strongly considering it, especially after stopping in this location.”
10AM - 7PM
16 West Mulberry Street, Lebanon
Mobile Phones
“Tommy has gone above and beyond with his service and help with our phone. From finding the right phone to fixing it after my mother in law downloaded multiple viruses, I recommend this store to anyone looking for that extra perfect experience while phone shopping. Thank you again!”
10AM - 8PM
1521 Walmart Drive Ste 801, Lebanon
Mobile Phones
“My phone went a little wacky.. so I stopped in my local t mobile.. they immediately fixed the issue.. but I decided it was time for an upgrade.. they were so helpful wuth everything from billing to activation and made sure i was completely good before leaving..A+ service from the t mobile on Lebanon ohio”
“The guys at this store are so helpful. Im a senior and sometimes i run into ptoblems that i cant solve. I cant remember just now but his last name is King. He has already helped me twice with my problems. Patient and kind. Thank you so very much!”
“I was dealing with a stressful situation where my phone numbers were ported to another company via a scammer, and I went into this Verizon location in a panic for help. Jeff Kugel was so patient and stayed with me for two days until my issue was resolved. Verizon, your phone customer support is bad, but your in-store employees are ballers. Thank you!!! 🙏”
“We had the most incredible experience with Litzy. We had a very complicated problem that we had been dealing with for weeks. We had to come into the store at least four separate times to try to get to the bottom of it. My fiance speaks Spanish and Litzy was able to speak to him with ease. Each time we came in she was patient, kind, and continued to push for a solution until one was found. She even stayed after hours with us to help us get to the bottom of our problem. Finally we were able to get his phone activated and account set up, all thanks to Litzy! We are so grateful for her professionalism, patience and willingness to keep trying. Thank you so much!!”
“We had a great experience at this store! Alex was patient, creative, tenacious, and professional. Our activation presented multiple challenges, and Alex took each one in stride. They reassured us throughout the entire process. Please recognize Alex for their excellent professionalism and expertise. In addition, please recognize RJ. It is clear to us that RJ's management encourages and empowers employees to problem solve and serve customers. Again, this positive interaction made a difference in us achieving our goals for the trip to the store.”
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“Logan was especially helpful today. He is a patient guy with so much knowledge & helps you step by step. He’s a KEEPER Verizon & we will continue to come into this store because he cares about customers no matter what!”