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“I came here for a bank account after visiting a few other branches which I would have to wait for too long. A super nice professional named Leslie Ayers helped me with everything i need along with his nice conversation there. Thank you Les, you’re the best. A true gentleman.”
“Hi beat all yeah out I’m not that makes sense but I have been there since Cinco this is a LOL but those who know me know I am the member of the year of the month. I’ve been working out and I want to get paid. They said I’m the member of the year I feel like I’m an employee I’m there so long but when I leave the job even things I didn’t know interest rate what did you used to refinance all those things they told me about, I give honor and praise to my employees and my friends my name is Mrs Cheryl and I just want to say everybody has been amazing how long is close out with a period.”
“Alex, Ashley, and the whole crew are super helpful. Always bright and cheery, even on drab difficult days! Riddle of the day always gives me a chuckle, and these people take “service with a smile” to a whole new level!! Always right on top of things with requests and help, a real positive spot out there in Hamilton!!”
“Mrs Amy D made my first experience with this bank great she was very attentive and helpful with my needs during my process and I’m glad to be a member of COPFCU”
“All the employees are very nice i can always go in there knowing that I can get friendly service have been with them a little over a year and like this bank better than any of them I've ever dealt with I just wish they had a drive thru”
“Trina! Absolutely amazing so very helpful kind and super fast in a mater of a couple hours I had my loan app done, approved and signed and in my account with out going into the branch I’d give 10 stars if I could”
“Went well! A guy named J.R. Stanley assisted me with my visit today, and it went amazingly well. I am a new member and I was helped in the best way possible. There was also a woman working the orange “Member Services” desk, who was working hard to give everyone the best service possible!”
“I love my experience at this Branch. Everyone is friendly and helpful and it's in a great location. I feel my money is safe here and my savings is making a lot more money here than it did when I was at a different bank. It is a horrible feeling of having your bank account hacked but if I wouldn't of been hacked I wouldn't be at the best bank now.”
“I appreciate Chela King for being kind courteous and very professional in answering all of my questions and concerns. You made my experience very pleasant you are a great example of great customer service. Thank you”
“I can't offer enough wonderful accolades about the staff in Hyde Park BOA. I arrived with a complicated situation; and the staff were honored to sit with me, even in my returns, until they ironed-out (resolved) my situation ... and I showed! up until the issue was absolutely clear in my 'Elder Brain' ... and the entire staff was 'kindly' there for me, continuing to offer me their best service possible!
Biggest Shout-Out to Tommy Hart, who continued to go out of his way, to assure me a clear understanding of my 'Elders 'WHY' Brain'.
OMG, I can't say enough for Tommy's determined and successful work.
Thank you Staff of Hyde Park.”
“Emery helped me with my 2nd mortgage. The loan officer, Sharon, went above and beyond to help me with different options I had. Everything was taken care of through email. So fast and easy! Thank you, Emery!”
“I had a great experience opening a checking account at the Norwood location of First Commonwealth Bank. I worked with Chelsea there, who is the Financial Solutions Center Manager. Chelsea and her team provide very friendly customer service and always greet you with a neighborly “hello” and a smile. Chelsea also knew I was on a time crunch and helped me in a very time efficient manner. I’m really happy I chose to bank here. The cherry on top… I got a letter from Chelsea about a week after I set up my account with basic details of when to expect my new debit card and lobby/drive-up hours. It was very professional. So happy to live nearby and have a trusted, wholesome bank like First Commonwealth. Thanks again Chelsea and team!”
“Elastic has been a lifesaver for me. They have a calculator that automatically let you know what you will pay on the amount you borrow. They are straightforward and warn you that is an expensive line of credit. Also, a financial course is given which is very helpful. Elastic is fair and the key is to borrow only what you are able to pay back.”
“Jeni is the best! Always willing to help with any questions I have. Gave me a card with my account numbers on it to go through drive thru instead of coming in. Very nice and clean bank. Love the customer service”
“Scott set up an account for my grandson. He was very pleasant and took time to explain everything and answer any questions he had. He was very courteous, professional and a great asset to Telhio. Telhio is the greatest .?”
“We had some checks that we needed to be released right away instead of waiting the 5 business days. Lauren was awesome she took care of us and got the job done. It took 20 minutes to get things taken care of. Lauren rocks!!!”
“no I do not have an account. But I need to cash a check, drawn from here. This branch took my id, charged $10 and cashed the check with no problem, but the branch in tricounty refused the same documents provided to this branch.”
“I lost my job there was no hope for me I suffered looking for job luckily I came across Kelly Robert on Facebook review about forex and binary trade/ crypto currency exchange I borrowed $1000 to invest with Kelly Robert and I have a profit of $13800 in 6 working days now I pay my debt and I'm very grateful to you, I will advise all of you who want to invest for the future and the better of tomorrow should start with Kelly Robert please and please you should not invest with all this scammer here you can reach Kelly Robert via Email”
“I arrived at the NSBT Springdale branch after having a long work day and the NSBT Team welcomed me at the door entering the branch- as they always do. Debbie, the assistant manager, who assisted me; was so patient, conscientious, detail oriented, and professional. Debbie and the NSBT Team Members went above and beyond yesterday to ensure my financial/banking needs were properly addressed. Debbie took the time and patience to support me with a process involving multiple documents and completing a wire transfer. I am sure, the closer it got to closing time, the team was more than ready for me to leave! lol! However, even though it interrupted their closing- routines; they all worked together to assist me with my situation. I am so appreciative of the hard work, diligence and professionalism of the NSBT Team at the Springdale location. Debbie the Assistant Manager, under the leadership of her branch manager is just awesome!!!!! As a customer, I left feeling respected, appreciated, and that my needs were important to the NSBT Team. The culture of this branch is welcoming and inviting to all customers irrespective of race, age, gender, sexual orientation or account status. I have never observed them depart from this practice. The next day, I received a follow-up phone call from Debbie, to ensure things went well and to ask if there was anything more she could do to assist me. Needless to say, my document needs were addressed, my wire was sent and I was so relieved. I know I was only able to achieve this sense of relief due to the efforts of this Great NSBT Team at Springdale. Thank you guys so much for all you do to support customers like me!”
“Great dealing with them. Had a great rate and they’re the only loan company I could get on the phone without being on hold or requesting a call back. Will do business again.”
“We have been with Charles Schwab of Cincinnati for around 5 years. Will Varwig has always been our branch representative. He has always been kind and very responsive when reaching out to him. They also offer some services for free, where local banks charge. We have been with TD Ameritrade, Chase Bank, PNC Bank and others in the past. By far, we have had the most success with Charles Schwab. Ask for Will Varwig. You won't be disappointed.”
“I’ve been baking with Cinfed for approximately 28 years. There is an Employee there by the name of Terry, who is first class. She always hears my needs and asks quick to solve whatever problems or difficulties I’m having, With wisdom, patients, and quick response. She offers just. first class services! Thank you, Terry”
“Aj, Hannah , Melissa, Robert ,financial investment James.....this is the most positive experience I had had in years. Sorting thru some stressful issues with banking on various levels and this bank stepped up to not one but ALL of my issues and continues to be a place I look forward to going to. Super friendly and knowledgeable. Pongo says Hello!”
“These folks have been great for the entire 15 years I've had my mortgage through them. I wonder if Dan K mentioned the wrong bank in his review. He said US Bank was cited for misleading practices. That's not the same bank as Union Savings Bank.”
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“I've always had great customer service here and I'm always treated very well. I don't bank there but I deposit for someone else.They don't bother me about opening an account or getting a PNC credit card, like most banks do, when they find out I bank someplace else.I wouldn't mind if they did ask, because it's their job to try to get new business and new accounts started. I would absolutely recommend their services.Even when I've cashed lottery tickets here, they've been extremely professional and they don't act like it was a waste of time or anything.”