PetSmart is a well-known pet supply and services retailer, featuring a wide selection of over 10,000 products for various pets, including dogs, cats, birds, fish, reptiles, and small animals. Customers appreciate the clean and welcoming store environment, with many animals appearing well cared for. Grooming services, especially by staff like Kelly D, receive high praise, with pets returning looking great and well-treated. The friendly and efficient cashiers contribute to a positive shopping experience, and customers have found good deals on pet supplies, such as harnesses and chew toys. However, some reviews mention that the customer service could improve. Instances of unresponsive staff in certain areas of the store and some cleanliness issues with fish tanks were noted. Despite these concerns, many customers still find value in the variety and quality of products available. Overall, PetSmart remains a popular choice for pet owners seeking products and services for their furry friends.
Thay are always so friendly when me and my pup go in there
February 2026
I stopped in to get my dog a Pup-pie birthday cake. They had it and the cashier was very helpful and kind. I was looking around the store and an employee asked if all was okay. Good service here. I'm never in this area, but I'll stop by this place if I ever am and I need pet items.
December 2025
Was there to pick up an online order. Got in and out in less than 5 minutes. The person was super nice that helped as well.
