The Spectrum Store on North Bechtle Avenue in Springfield provides Internet, mobile, cable TV, and live TV services. Customers visit to shop, upgrade, pay bills, and pick up or return equipment. Reviews highlight that staff members are fantastic, helpful, considerate, knowledgeable, extremely polite, efficient, effective, and professional. Service is described as great and consistent. One customer appreciated fast help retrieving a phone number after an issue. The store can get really busy, leading to a wait, but the atmosphere can be relaxing. A suggestion was made to have a dedicated lane for quick drop-offs.
