Lowe's is the go-to place for all home improvement needs in Stow, OH. Customers can find a wide range of gardening supplies, appliances, paint colors, and patio furniture. Many have praised the customer service, noting helpful staff who provide useful product recommendations. One customer shared a positive experience with the store manager, who arranged for a defective freezer to be picked up and replaced after unsuccessful repairs. However, some customers expressed frustration over the availability of certain items, like fin combs for A/C maintenance and specific moth traps. Additionally, navigating the store can be challenging for those with mobility issues. Overall, Lowe's aims to assist customers with their projects and improvements.
? “STOP CALLING WOMEN MA’AM…” This is Ohio not Mississippi. No one likes to be called this— it actually irritates us!
June 2024
Purchased whirlpool freezer and it ended up being a defective unit, after 2 months of dealing with whirlpool technicians unsuccessfully repairing the freezer, the store manager had the freezer picked up from my house, and currently in the process of delivering the new unit. Very impressed by the customer service of this... read full comment
June 2024
Found whst needed. HOLLY at checkout was very helpful.she has great customer service.
