This Cellular Sales Verizon store in Stow provides an exceptional in-person wireless experience. The store assists with upgrading phones like Apple iPhone, Samsung Galaxy, or Motorola edge+, along with Verizon plans. Customers can shop for wireless accessories, exclusive services, and the latest promotions. Multiple reviews highlight fantastic and outstanding service from the staff, who are described as chill, patient, friendly, and knowledgeable. Employees do not push sales and are not too "salesy," instead taking time to explain everything in great detail and answer all questions. They help customers make informed decisions and are commended for their honesty and guidance. One reviewer noted a sales rep remained by their side for several hours to resolve a complex issue, demonstrating exemplary dedication. The experience is contrasted with previous bad experiences at other corporate Verizon stores, leading customers to state they will use this location from now on. Reviews highly recommend this store, stating that the staff's caring and patient approach ensures customers leave feeling satisfied and excited. The service fosters loyalty, with customers expressing they will continue to be Verizon customers because of the exceptional people at this location.
Upgraded my phone to take advantage of promotion to get new Galaxy S22 Ultra. The representative Kyle was very helpful. He was able to very clearly breakdown the details of the promotion I wanted. Very upfront, honest, and helpful.
July 2024
Stopped in to get new 5G home set up at a new address - Zach was very helpful, knowledgeable and friendly! Even called Verizon for me to help process my order - would highly recommend him!
July 2024
BJ was fantastic helping us transfer and upgrade a phone today! I’ve had several bad experiences at a certain corporate Verizon store in the area, I’ll be going here from now on! Thank you for being so chill and not pushing sales on us!
