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9AM - 9PM
4186 Kent Rd, Stow
Mobile Phones
“I cant speak high enough of this locations Customer Service! Specifically, Nicole who helped me switch my account from a competitor which also included Internet and service. I was on a time crunch that day and with Cole’s help, they were able to get me all squared away in just enough time! They truly worked together to make it happen. Nicole is the kindest representative I’ve ever worked with I felt so safe and comfortable with her advocating for me!”
10AM - 7PM
3515 Hudson Dr Ste 300, Stow
Mobile Phones
“The 2 guys that helped me, were absolutely awesome! They made it so easy for me while metro gave me the run around getting my transfer pin.! I couldn’t recommend any one better to help with my needs! I highly recommend them and this location! They were so polite and kind. Thanks again.”
“Went here to add a phone to my current plan, they had the phone I wanted, set it up and helped my with so many questions and also helped me to save money on my current plan!!! Very friendly and very knowledgeable, will definitely return in the future!!!! Best customer service I've had in a long time!!! Thank you again”
“Corey was truly helpful in all he did for us today, while we were transferring over to Verizon from T mobile. He took his time even though we ran into a few serious issues but with patience and time everything was corrected and went well. So thank you Corey!”
“I was missing my modem for when I ordered my service to a joint account (I believe there were communication issues when I called the general Spectrum Customer Service number) and luckily the workers here helped me immediately. I was struggling for days trying to figure out what happened but one of the workers (Alex I think?) helped me get a new modem in just a few minutes. I appreciate the quickness and the workers help!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“My experience at this store has been top tier. The gentleman in there are great listeners, compassionate and resourceful to your needs. They don't let you leave without making sure you understand your plan, device and the extra items you add to your purchase. Hey! You couldn't possibly go wrong with the Great customer service team in this store. A++
Thank you, Brandon and staff”