Buckle

Clothing Stores, Shoe Stores, Women's Clothing, Men's Clothing
Hours: Buckle at SouthPark Mall is a specialty retailer focused on style and exceptional service. Multiple reviews highlight that the staff is beyond amazing, extremely helpful, friendly, fun, and great at what they do. Customers report unforgettable experiences where employees proactively assist, such as quickly finding correct sizes for taller or larger individuals and creating easy future accounts. Staff members greet customers right away, help find specific styles, and offer alternatives, with many noting they would not have purchased anything without this dedicated help. The service extends to personalized styling, with employees putting together several outfits based on a customer's preferences for colors and styles, making the experience fun. They remain attentively nearby during fitting room sessions to fetch different sizes, significantly cutting down time and making things easier. The store also cleans up fitting rooms afterwards. While some note the clothes can be expensive, the impressive and attentive service fosters strong loyalty. Additional loyalty is driven by policies like the military discount. Customers feel so well assisted that they plan to return and shop only at Buckle for certain items, spending significant amounts and calling the staff an awesome asset to the store.

1. Strongsville, Ohio