Buckle at SouthPark Mall is a specialty retailer focused on style and exceptional service. Multiple reviews highlight that the staff is beyond amazing, extremely helpful, friendly, fun, and great at what they do. Customers report unforgettable experiences where employees proactively assist, such as quickly finding correct sizes for taller or larger individuals and creating easy future accounts. Staff members greet customers right away, help find specific styles, and offer alternatives, with many noting they would not have purchased anything without this dedicated help. The service extends to personalized styling, with employees putting together several outfits based on a customer's preferences for colors and styles, making the experience fun. They remain attentively nearby during fitting room sessions to fetch different sizes, significantly cutting down time and making things easier. The store also cleans up fitting rooms afterwards. While some note the clothes can be expensive, the impressive and attentive service fosters strong loyalty. Additional loyalty is driven by policies like the military discount. Customers feel so well assisted that they plan to return and shop only at Buckle for certain items, spending significant amounts and calling the staff an awesome asset to the store.
Chloe helped us the second we walked in and gave tips for sizing and styling, and all the staff was very friendly and welcoming. I will definitely be back!
June 2026
I came in looking for an outfit for an upcoming concert. Sam & Chloe immediately stepped in and helped me find the perfect outfit. They were incredibly kind and attentive. They made me feel comfortable and confident the entire time. They are amazing!
January 2026
Sam was fantastic! I was clueless when I came in to what size, or how to find the style of jean I was looking for. She set up a dressing room with all sorts of options for me. Superb costumer service, give this girl a raise!
