“Chandler was outstanding! Very patient, explained things thoroughly, found the answers to the many nonstandard questions we had. Helped us get our electronics connected and made sure we understand how to adjust everything in the vehicle.”
“They seem to always need ready to help, with whatwe've questions I might have. National has a wide variety of vehicles to choose from as well. Friendly staff on site. Whether you're picking up or dropping off a vehicle, the process is easy.”
“Awesome, Diane is terrific!! 5 stars.
Everything she explained was exactly what she said. Great ride, conveint and easy to rent a quality car!! Good price! Loved that ride.”
“We rented from Lakewood not pleased with several things there but we Returned at Brookpark location what a big difference Amanda was so wonderful staff is alot better very helpful to make us happy with our experience it’s worth the few extra minutes to go to BROOKPARK LOCATION ⭐⭐⭐ thanks again”
“What a refreshing and easy experience renting a car through Alamo. I’ve had a horrendous experience in the past renting a car through Budget at the Cleveland airport but this most recent experience couldn’t be any further from that. Tee was welcoming, kind, and friendly. He even helped carry the bags out to the car and load them. In the past, I’ve been given car seats, which seemed like an afterthought but with Alamo, the car seats came wrapped and clean. Tee even verified that my kiddos were the right size for the ones they had. That’s above and beyond. Way to go Alamo and Tee, you have a returning customer.”
“I was given an excellent vehicle, with fast turnaround times, and the turn-in process couldn't have been easier! I recommend this location, and would gladly rent from them again!”
“I was checked out by Ainsley and she was the sweetest nicest staff I have ever came across at a car rental place. Whatever they are doing at this car rental place is working and it make my travel day feel so much calmer”
“This is the 2nd insurance claim we’ve had in 3 months. (I know!!) Enterprise picked us up at the car repair shop & it was smooth sailing from there! Knowledgeable, friendly, helpful team and great communication made this whole experience a little less painful. Thanks Enterprise!”
“I was really happy to know that Rent-A-Wreck was still in business. I needed a reasonable and reliable car to get around in for a few weeks, and this was the answer. The service was pleasant and timely. The car was great. I have no complaints and will continue to rent cars from them as a happy and satisfied customer from now on.”
“My experience with Enterprise was a tale of two locations. Initially, I was assigned a vehicle that had an odor and did not meet expectations. Fortunately, the team provided a replacement that I was very happy with.
I found the service at the Westlake, Ohio branch to be consistently unhelpful and dismissive; they frequently redirected me to the North Olmsted location instead of assisting me directly. In contrast, the staff at North Olmsted were professional, friendly, and went out of their way to be helpful.”
“Awesome location to rent a car! The owner is very accommodating and very professional. I’ve rented a few times from this location and he has ALWAYS provided EXCELLENT SERVICE! 10/10 Highly recommend.”
“Rented the Slingshot R and was a fantastic experience. The owner runs a very honest and clean business and everything was as represented. The car was clean and ready to go when I got there. It did not disappoint. It was my first time renting from SxRental but will definitely not be my last. The best outfit in town.”
9AM - 1PM
2294 Pearl Rd, Medina
Car Rental
“The owner was a gentleman- I got the van rental with no problem. The van was clean- no hidden charges after my final receipt posted. Very easy transaction. I noticed in their office they have a dump trailer, skid steer, car and trailers for rent. For such a reasonable price too- that is an asset every community needs. Very considerate to your neighbors to offer these services and keep the cost affordable. I’ll be back! Thank you!”
“Took 16ft truck from Ohio to Texas. Avg 10mpg. Truck was comfortable with good AC. Tires were good. Top speed set about 77 but you don't need to go faster in that kind of truck anyway. Just beware of that limit when passing other trucks or you'll upset the four-wheeler behind you. LOL. It will teach you to have patience with the big-rigs.”
“The CLE car rental center was very efficient. My compliments to the National Car attendant. He was very pleasant and efficient.My compliments also to the bus driver, he was very friendly, accommodating, and a hard worker. The pleasantly loaded and unloaded customer bags, and was informative. More employees need to adopt his great attitude.”
“I had a great experience at this location. The process was quick and easy, and the staff was very friendly and professional. Braxton was especially helpful and made the visit stand out in a really good way. Customer service like that definitely doesn’t go unnoticed ,he made the whole experience even better.”
Open 24 hours
6200 Riverside Dr, Cleveland
Car Rental
“Mr Arthur and crew are very workable very helpful very informative friendly these people are like family that been helping me get through a lot making sure I stay in the car so I can go make money they going to work with you it's a great place I don't want to go nowhere else I haven't been nowhere else but here and make sure all the time their cars be decent working good especially under the conditions when you doing Uber these cars take a pounding but they keep me in something nice and new thanks Mr Arthur you guys got a great thing going keep it up”
7AM - 11PM
19601 Maplewood Ave, Cleveland
Car Rental
“Great Hertz location. I dropped off my car and the nicest lady named Cleo asked if I would like a ride to the airport. She was so nice and had amazing energy. I’m so grateful she asked because the one reason I am not giving this place a 5 star is because of the shuttle bus situation which needs to be fixed. The line to wait for a bus to and from the car rental is unacceptable. Thank you to Cleo she is the best!”
“This was my first time renting from Dollar Car Rental and it will be my regular go to. They have a great selection as well as great prices. The CSR Marieli was wonderful!”
“Tammy is great! She helped me so much and made sure I had a good car that is helpful for my journey. She is patient and resourceful. I am so grateful she was there to help me on a night when I otherwise would have been stranded at the airport! Thanks, Tammy! :)”
9AM - 11PM
19601 Maplewood Ave, Cleveland
Car Rental
“The staff at the Cleveland Hopkins airport were competent, quick, and friendly. Shout out to the staff at returns for handling a lot of vehicles in an efficient manner and friendly faces early in the morning.”
“Aziza was absolutely amazing, took care of all our needs extremely professionally and quickly. She was understanding of our situation where our flights had been cancelled due to weather and allowed us to rent a car to drive back home and return there. Thank you Aziza!”
“Mr. Teyvion (5star), my avis representative was amazing very informative walked me through what I needed to know and was very patient and thorough..great customer service. only four stars because they didn't have my vehicle available. But I saw it was(online) but a *third party site, available. Calmly and patiently he informed me when most likely my available my car would be available which is awesome can't wait to rent from them”
“Had the best experience here at the Strongsville Enterprise! Was explained all the charges up front, paperwork was ready, and staff was polite, fun and professional! Marc, Lexi and Bri were amazing! If you're going to use an Enterprise use this one! Best staff and rentals in town!”