CVS in Strongsville provides convenient health services and a wide selection of products. Open seven days a week, the store offers prescription refills, COVID-19 and flu tests, vaccinations, personal care items, pet toys, healthy snacks, and more. Customers appreciate the store’s efforts to save time and money through programs like ExtraCare® for personalized deals and rewards, weekly deals, and options for online shopping with free CVS® Pickup or same-day delivery. Many reviews highlight the friendly and helpful staff, with several customers praising employees like Sally and Roopal for their positive attitudes and excellent customer service. Roopal, in particular, is recognized for being personable, knowledgeable, quick, and patient, making visits more pleasant. Customers also value the professionalism of the MinuteClinic providers, with one mentioning a thorough and professional experience. However, some frustrations are noted regarding the pharmacy’s refill process. Several customers experience frequent delays and errors in refilling medications, often needing multiple visits due to medication availability issues or needing special authorization. These recurrent problems cause inconvenience for those with complex medication schedules. Overall, CVS Strongsville is seen as a friendly and helpful place to get health needs met, though some improvements in pharmacy refill processes could enhance the experience.
Just arrived for a vaccine appointment -- I had arranged four days ago for flu and pneumonia vaccines. I arrived and was told the pneumonia vaccines were all given to walk-ins and they were out of them. I would have to reschedule. The pharmacy should have saved a vaccine for pre-made appointments or called me in advance... read full comment
July 2026
Had a great experience this morning at this location! Very helpful human assistance at the side window.
January 2026
I dont understand. I've had to pick up prescriptions 3 different times this week. The one was sent 3 days prior. But every time I come it's always 20 minutes. 15 minutes it'll be ready. It was sent days ago/ 6 or 7 hours before I wait to pick it up so I can get it and go not sit there for 20 minutes
