15153 Pearl Road, Strongsville OH 44136
“This is one of the better hardware stores I have been in, and that is saying something because most of the chain stores all start to feel exactly the same after a while. Same layout, same vibe, same experience. This location stands out because it is simply run better, and you can feel that the moment you walk in. The first thing I noticed was how organized everything is. The aisles are neat, products are stocked in a way that actually makes sense, and it does not feel like you are wandering through chaos trying to find one specific part. Even when you are there for something random or very specific, it is easier to locate what you need because the store is well maintained and clearly managed with attention to detail. It sounds simple, but it makes the whole shopping trip faster and less frustrating. The staff is another big reason I prefer this location. They are genuinely friendly and approachable, and it feels like they actually want to help rather than just point you toward an aisle and disappear. When you ask a question, you get real help, not attitude. The overall atmosphere is quiet and friendly, which is surprisingly refreshing compared to the loud, hectic feel you get in some big box stores. I also want to mention the cleanliness because it matters. The bathrooms are clean, and the store overall feels clean and well cared for. That is usually a good reflection of how the place is managed, and it matches the rest of the experience here. Management and customer service are clearly above par. This store feels like it is being run by people who take pride in doing things the right way, not just doing the minimum. Overall, if you have multiple hardware store options in the area and you are trying to decide where to go, I would recommend this one. It is a little better than the other locations I have been in, mainly because it is organized, friendly, calm, and well managed. It makes a quick stop for supplies feel easy instead of annoying, and that is exactly what a hardware store should be.”
13500 Prospect Road, Strongsville OH 44149
“Very helpful! Got me out of a jam when I was halfway through a plumbing project and realized I needed a Moen cartridge removal tool! Highly recommended!? Also, I love having the ability to purchase one or two screws/nuts/bolts. Big box stores only carry packs of 12 or more!”
14181 Foltz Industrial Parkway, Strongsville OH 44149
“The folks working here are ready to help in anyway the moment you walk in... but give you your space and privacy to look around. I have never seen such a large selection of router bits in one location... not just a few of the most commonly used, but everything produced by a few of the major makers. Even though they seem to be a specialty shop, their prices basically match what you will find online or in the big box stores.”
12701 Prospect Rd, Strongsville OH 44149
“I came in for a single landscape rock. I couldn't have been treated better. The staff is kind, knowledgeable, and patient. The selection of all things landscaping is outrageous! This place is a gem. I'm a huge fan. My new go to for my yard.”
14181 Foltz Industrial Pkwy, Strongsville OH 44149
“The folks working here are ready to help in anyway the moment you walk in... but give you your space and privacy to look around. I have never seen such a large selection of router bits in one location... not just a few of the most commonly used, but everything produced by a few of the major makers. Even though they seem to be a specialty shop, their prices basically match what you will find online or in the big box stores.”
9149 Pearl Rd, Strongsville OH 44136
“I came in with 3 pieces of ply wood that I needed cut and Richard and mike were more than helpful ! Got my boards cut and got out with no issues! I can't say enough good things !”
9149 Pearl Rd, Strongsville OH 44136
“I came in with 3 pieces of ply wood that I needed cut and Richard and mike were more than helpful ! Got my boards cut and got out with no issues! I can't say enough good things !”
8199 Pearl Rd, Strongsville OH 44136
“Lots of knowledgeable staff. Helped me pick out the exact lock that I needed for my screen door. Employees were courteous and extremely helpful. They were able to answer all my questions. I highly recommend shopping here.”
9149 Pearl Rd, Strongsville OH 44136
“Generally, a pretty good place. I’ve done a lot of business with them over the years. Recently went in on a quiet Sunday morning and they have this Halloween display, cackling, and screeching throughout the store. I highly suggest that they put that sound on a push button display so if somebody’s really interested, they can press it to hear what it sounds like. Other than that, I don’t think customers and employees really need to hear that all day. Terrible!”
8199 Pearl Rd, Strongsville OH 44136
“Came to this Home Depot on a Sunday afternoon. I was expecting there would be a lot of people and little help. I was pleasantly surprised to find that while there were a lot of people, there were many to help. The two guys John and Kookie who were great at the paint counter. While searching for bath towel holders we were given the exact aisle by an associate who could see we were searching for something. We also asked for help with recessed lighting and the gentleman told us aisle 51 which had some but he found us and said. Oh nuts probably aisle 50! Wow. He actually came to make sure we found what we needed. While we did need to order 1 thing online as they didn't have the size. We got everything else on our list of home projects ! Definitely worth coming to for the customer service and selection.”
8199 Pearl Road, Strongsville OH 44136
“Came to this Home Depot on a Sunday afternoon. I was expecting there would be a lot of people and little help. I was pleasantly surprised to find that while there were a lot of people, there were many to help. The two guys John and Kookie who were great at the paint counter. While searching for bath towel holders we were given the exact aisle by an associate who could see we were searching for something. We also asked for help with recessed lighting and the gentleman told us aisle 51 which had some but he found us and said. Oh nuts probably aisle 50! Wow. He actually came to make sure we found what we needed. While we did need to order 1 thing online as they didn't have the size. We got everything else on our list of home projects ! Definitely worth coming to for the customer service and selection.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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