Cell Phone Stores in Strongsville, OH

“Installed replacement analog sticks on PS5 controller, Staff were friendly and knowledgeable. Communication was good and service was quick. Controller works great and the stick drift issue I had is gone.”

“My husband and I had been instructed to report to the nearest AT@T Corporate store, which for us, was the Strongsville location, to resolve an issue.

We returned two cellphones, which were never activated and received an email stating we owed $700+ and when we called Customer Service we were notified they could not assist and stated we need to seek assistance at a corporate store location.

We arrived at the Strongsville location late this morning and sat down with Cristaly Martinez, Strongsville site Store Manager. We explained the backstory and timeline to Ms. Martinez who listened patiently and was diligent gathering information. Her professionalism is truly a credit to AT@T. She handled our concerns in a positive manner and successfully resolved our issue, which was a bit complex due to an error by the AT&T device return location in Dallas, TX which resulted in an erroroneous billing.

We would like to sincerely thank Ms. Martinez for her outstanding customer service. It is because of this positive experience and successful resolution facilitated by Ms. Martinez that we continue to remain AT&T customers (recently switched from Verizon, after 21 years, in December 2025).”

“​If I could give more than five stars, I would. We recently went into the T-Mobile store to look into switching our service, and we were incredibly fortunate to be helped by an employee named Trey S. From the very moment we walked through the door, his energy completely transformed the environment. He was exceptionally welcoming, not just to my family, but to literally every single person who stepped into the store. It is so rare to see that level of genuine hospitality nowadays.
​Trey has an absolute heart of gold and a joyful personality that is completely infectious. He is one of those rare people who can talk to anyone about absolutely anything, making you feel like an old friend rather than just another customer. He kept us smiling and laughing the entire time, turning what is usually a tedious chore into a genuinely fun and memorable experience.
​But beyond his amazing attitude, Trey is an absolute professional. We were bringing over a total of five lines to T-Mobile—a process that can easily become complicated, stressful, and time-consuming. Trey handled the entire multi-line switch with absolute ease. He walked us through every single step, explained everything clearly, and made sure all five of our lines were set up perfectly without a single hiccup. He is incredibly knowledgeable, patient, and efficient.
​Because of Trey and the spectacular service he provided, T-Mobile has earned customers for life. We will absolutely be back to this location for anything we need in the future. If you are thinking about switching or need help with your service, do yourself a huge favor and ask for Trey S. Thank you so much for an amazing experience!”

“Tyler was very helpful and polite! Helped me with my router return and he let me know about Internet deals coming up which I WILL BE TAKING ADVANTAGE OF!!! thank you Tyler.”

“Karen Mospan took care of Us and it was Amazing…She didn’t mess around…She knew our struggle and helped us out…We appreciated everything she did for our family and we want to thank her again for the discounts she found us and the money we are are saving…Strongsville Verizon is the place to go when You people to help You…Thanks again Karen !!!”