10AM - 6PM
6573 Pearl Rd B, Parma Heights“The employees at the store are very nice and helpful. We went in to get an iPhone screen fixed and it came out less than 20 minutes later looking like a brand new phone! I’ve gone multiple times now and will definitely be returning should I need something repaired.”
“Best phone purchase experience. K the owner knows his stuff. 10 out of 10 service. Always has great deals just purchased 3 phones from him for me and my sister and fiance.”
“A+++++ Maria and Paul are wonderful! They are honest, fair and worth every penny I spent! They wouldn't do a thing until they trouble shot my equipment FOR FREE and gave me a price. They were extremely fast and a pleasure to do business with. I highly recommend their services!!! Do not pass Go, do not collect $200....go straight to Gear Box Computers for all your computer needs!”
“I love this metro pcs especially frank he was very nice to me and my four year old son the place is clean and spacious he got me in and out so quick and he was so patient with all my questions and showing me how everything works thank you so much”
11AM - 7PM
7404 Broadview Rd, Parma“Rodney and Jordan were extremely helpful. It had been a while since I had purchased a new phone, and they were very helpful during every aspect. I would recommend this location and both of these associates.”
“Abe and Ali are awesome! Like seriously! This particular store is ALWAYS CLEAN, smells good and I am greeted so nicely EVERYTIME!! They treat you like family and gives great conversation! I felt as if I was talking to my brothers! You definitely need to give them a visit if you're in the market for new phone service or a phone. They got you! You will NOT regret it!”
“I had a wonderful experience at CRP, the staff were lovely. It took no time to fix my phone and it looks brand new , I can't tell my screen was broken 10 stars across the board.”
10AM - 7PM
3362 Center Rd, Brunswick“The AT&T store in Brunswick offers great customer service. Dakota and Katie demonstrate they are very customer service oriented and do a great job prioritizing the needs of their customers.”
“A+ Pablo was amazing. Took his time and helped me figure out what the best option was for me. Also helped me save money. Highly recommend going to see him for any of you att needs. Or if your trying to save money.”
“Manny is a rockstar. He was able to address several waiting customers at a time.The calls I had to make to company, on the other hand were very inconclusive, After several hours and a number of password resets and verification codes failed, I was ready to take my business to another provider.I went into the store, and Manny had everything working perfectly within minutes !”
10AM - 7PM
3553 Steelyard Dr, Cleveland“Super fast service!!! Jacob and Tyler totally hooked me up fast and dished all the deets I needed to get my new phone! Fastest service I’ve ever had at a Verizon.”
“I cannot say enough wonderful things about Alex. He spent over 3 hours with me trying to diagnose an issue with my phone (which ended up being an Apple issue, not Verizon). He went above and beyond in not only trying to find a solution but taking awesome care of everyone else who walked into the door. He was patient and kind and never pushy. Would recommend going to this store over any others in the area.”
10AM - 8PM
6901 Rockside Rd, Independence“I had a wonderful experience with both Toya and Tyler. When I first entered the store Toya approached with promptness, courtesy and professionalism. She initiated my transaction and then Tyler took over. The transition was smooth and not disruptive at all. Tyler was patient and professional. He walked me through all the promotions and options available and patiently helped me process all of the information. I enjoyed his customers service.”
“Maggie was an extreme pleasure to help me get everything I needed to fix my phone situation. She was knowledgeable, witty, down to earth and greeted my daughter with open arms. It's great doing business with folks that actually seem to love helping ppl. From the initial phone call to troubleshoot and solving my Phone issues w/o trying to upsell. 5 ? s”
10AM - 7PM
15109 Puritas Ave, Cleveland“I got my phone here and the guys are awesome. Patient when answering all my questions yet very quick and helpful setting up my phone. Huge selection of all the latest and greatest gadgets”
10AM - 8PM
4806 State Rd, Cleveland“The owner is a very hard working guy. He’s always there I walk in. He helped replace my camera and had excellent customer service. He gave me a big discount bc it took longer than he thought it should have. I’d recommend everyone I know Togo there for phone repair.”
“Michael is a great store staff. I appreciate his effective listening and problem-solving skills. My WiFi device has connection problems, and Michael understood my needs, responding with clear explanations and extended assistance. I am grateful that I met this excellent AT&T employee.”
11AM - 7PM
9741 Vista Way, Garfield Heights“Verizon's customer service has greatly improved over the last couple years. Instead of avoiding the stores, I know I can go there and get excellent customer service, intelligent answers and no lies.I usually use the Garfield heights store and this time around, Jay was the rep that handled all of my needs today with Efficiency and with Courtesy.”
10AM - 7PM
823 N Rocky River Dr, Berea“City Cell service was awesome on Wednesday, I purchased a iPhone XS Max from Mike, he took the time to set the system up for me, amazing. So I purchased ear buds and an iPad keyboard from him. Go, go, go!!!!!! Thank you Mike.”
10:30AM - 7PM
3569 Fulton Rd, Cleveland“Dropped the phone off for a battery swap, guy said 30 min wait, so I ran across the road for a quick bite to eat and made it back before 30 min. The phone phone was ready under 30 min and the battery cost was reasonable at $40. I don't know about the rest of the service offered, but the guy was cool and took care of me for what I needed. I have them a 4 only because there's always room for improvement, otherwise they were a 5 star”
“I was visiting friends in Cleveland just recently june 29, 2023 and my phone stopped working inclusive internet ,with made my phone useless on road maps. So i went to this store on Saturday june 30 and a young man I,m so sorry I din,t get is name he fixed the problem for me in a matter of minutes. I,m back in Canada and I just want to say how professional this young man is and also send him a big Thank You for the help he provided to me and my wife in fixing our phone.??”
“Great customer service although the man was very busy and the only one in the store he made sure the customers were taken care of he also acknowledged everyone who walked into the store.”
“I love this store the very best best people who take care of you very nice also ❤ imma always be there costumer thank you very much my daughter was very happy with her phone XOXO you guys made her day she loves her phone ?”
11AM - 7PM
15234 Triskett Rd, Cleveland“Stopped in to get an Apple Watch replacement charger for my work desk. Uriah was super helpful, he suggested the perfect docking station to charge not only my watch but also my phone at the same time. It works amazing and is fast to charge! Great service”
10AM - 8PM
6852 Pearl Rd, Middleburg Heights“We recently visited this Middleburg Hts. store and I must admit, I wasn't looking forward to it! We have not had good experiences with AT&T customer service in the past. However, Ronnie and Mike were amazing and went above and beyond to help us with a new Apple watch and with changing our service from U-Verse to DirecTV saving us a lot of money. They were patient with our questions and lack of knowledge (we are 77 years of age). A great experience over-all!”
11AM - 7PM
1860 Snow Rd, Parma“I tried going to the Aaron's store close to my house on Lorain Rd. in Cleveland since I moved out of Parma Hts. Big mistake. The Aaron's in Parma was the best place to go and I have been their customer for many years. I'll drive the distance to come back to an amazing store with wonderful customer service and delivery.”
10AM - 6PM
14057 Lorain Ave, Cleveland“Came in with 2 iphones. One needed service for a month & the other needed a new battery. Got service hooked up on the one phone instantly & for under $20.The other phone we weren't so lucky with, after replacing the battery the phone was still being weird & CB, the employee that helped us really did everything he could to diagnose the issue & fix it. The phone was trash, but I am very happy with the CB & his hard work. This is the only place I will take my phones when we have issues, they are trustworthy & quick. Highly recommend!”
10AM - 7PM
18344 Bagley Rd, Middleburg Heights“Verizon has always been expensive but I've never once had a hard time from any associate or experience from the store I currently go too and have been a customer for many years and plan too as long as I can afford it.”
“The North Royalton Verizon store is the best store in town. It's way better than the Verizon corporate stores that are in Parma and Strongsville that I visited but had to wait long waiting times just to see a rep and then had bad service. Both those stores just wanted to sell something to you and get you out of the store. Damien at the North Royalton store was excellent. He took the time to find out what my needs were and then directed me to the phones that would best meet my needs. He also was very knowledgeable with the products Verizon has to offer. I also received the best deal on a new phone then any other store around. That's why I bought my phone at this store. I will highly recommend the North Royalton Verizon store to my family and friends when they are in a need for a new phone. Thank you Damien for the excellent service that you provided me when I was at your store.”