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“I can’t say enough good things about this shop! They have helped me with two different vehicles, and I have been so impressed with every experience. As a woman and a widowed mom who has to handle these things on my own, it means so much to have a shop where I feel genuinely heard, respected, and taken care of.
I have never once felt talked down to, pressured into unnecessary repairs, or taken advantage of. They take the time to explain what’s going on in a way that I can actually understand, answer my questions, and make sure I’m comfortable with what needs to be done. I’ve always felt like they were looking out for me rather than just trying to make money off of me.
They have also gone above and beyond for me on more than one occasion, and their kindness and willingness to help have meant more than they probably realize. Everything has always been handled in a timely manner, and everyone I’ve dealt with has been incredibly kind and professional.
I’m extremely thankful to have found a shop I can trust. Having that peace of mind when it comes to my vehicles is priceless. I will absolutely continue bringing my cars here for future service, and I highly recommend them to anyone looking for an honest, trustworthy, and genuinely caring auto shop!”
“After small issue with the air-conditioning service equipment at the Strongsville store, they immediately called the Berea store And were able to help me same day. This is the kind of customer service that keeps a customer coming back. Thank you!”
“Very pleased with my service Nathan,Adam and Douglas deserve a pay raise. Can't remember the last time I had great service like what I experienced today. Thanks Goodyear! 🙏”
“I just had a service done here for all new tires and decided to wait the hour and a half. I had an amazing customer service experience from the Service Manager Bayan and other employees. Such a welcoming and positive environment!”
“Delivered Pirelli tires. Arrived at 715 pm for a 5 am appointment. Spent the night in the parking lot. Recieving came out at 450 am and gave me a door. Backed in and they showed me the restroom and the canteen and offered coffee and oatmeal. Chatted with the receiver and he answered all questions I had. Great people and quick. Half hour to unload me. Very clean facility.”
“Conrad’s has become my go to place in Strongsville. My husband was quoted for brakes and a different shop so I took it to Conrad’s and they beat the price by $150 and got it done the same day!”
“Can't say enough kind words! Jayce and Nate were so helpful, professional, and gave outstanding customer service. We were really in a pinch and they went above and beyond to get us taken care of on a Saturday at 5pm. Would recommend and return as a customer again and again!”
Tire Dealers
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Tire Dealers
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Tire Dealers
“Mike and the team at RadAir in Strongsville repaired our 2016 Ford Escape air conditioner the same day that we dropped it off. Quick service and a very friendly staff!”