9AM - 6:30PM
7385 OH-3, Westerville
Shipping Centers
8:30AM - 5PM
6575 Huntley Rd Unit C, Columbus
Shipping Centers
“I had a large power tool that was a family heirloom that I inherited. I live in San Diego and it needed to ship from the Dayton, Ohio area. I contacted Craters & Freighters after a google search for shipping assistance. Jessica returned my inquiry within 24 hours! I was very impressed and grateful as she walked me through the process over multiple emails. Her patience and clear next steps assured me that the 3rd generation, irreplaceable item would be handled with care. The process was seamless with Jessica informing me every step of the way. I received the machine in perfect condition and was surprised at the unsolicited feedback when the trucking company driver explained that Craters & Freighters are the best company in the business! I would use and recommend Craters & Freighters to anyone who would listen and am grateful and thrilled with the service Jessica provided.”
“I had one of the best customer service experiences ever today in that store! I don’t know what has changed in the last couple of months, but the management is better than it’s ever been before. I had the pleasure of speaking with Colleen today and she just makes you feel like you’re at home and nothing is just a transaction. I will never goto another UPS Store! Thank you Colleen, and associates!!!!”
“I hot take is people want cheap copies/printing and 5 star service. Those desires are at odds. I wanted color prints for an overachieving Flat Stanly project. My spouse made the pdf 90mb. This made self service a no go. The team helped me out, even though things looks bonkers busy.Yes, I had to pay more than just copies; but I got what I wanted and people's time isn't free. Could have saved about 50% had I trusted my gut and shrunk that pdf ahead of time.I think Jay helped me and a managery person was there trying to push through the chaos.”
“This review is late, I am sorry I was busy traveling during this interaction and meant to do so, but I just saw the receipt and remembered I wanted to write a review. Traveling from Florida to Ohio to West Virginia for a celebration of life and needed to get some things printed last minute. Chuan first helped me while I was still in Florida over the phone and then I arrived unannounced and Chuan saved the day by getting all of my materials printed in an expedient matter and we were able to pass them out at the Celebration of Life. I do not need printing services on a regular basis so I was unfamiliar with all the procedures and the how-tos. But thankfully, Chuan was
there every step of the way!! Thank you for your excellent work.”
“I honestly have to say I haven't had one problem with this location. Workers are very nice and helpful . I always come prepared, in and out less than 30 seconds and never had a package lost or not credited .”
“If you are planning a wedding and need signs, table numbers, escort cards, or any other paper products printer, go here! Kinnari, the owner, is very detailed oriented and meticulous about making sure you're happy with the results! She did the cutting and folding as well so working with her was stress free! I looked at other chain places and am so happy I went with her instead. I cannot recommend enough!”