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“Abe was amazing! Gave me great deals, loaded all my stuff and did the transfers! I have been with Metro for 10 years and was thinking about leaving because of a bad experience I had in a KY T-mobile store. However, Abe completely turned that feeling around. AND, since I am over the age of 55, he got my WiFi cost down to $45 a month instead of $55. All I can say is, there's a reason that I have been with Metro for over 10 years.”
“Got my daughter's iPhone screen fixed here. Was in and out within 10 minutes. He was extremely knowledgeable, friendly and honest. If you need anything fixed, this should be your go to place.”
“I had to make several changes and had multiple questions. Reese was very patient, thorough and helpful. She spent a long time with me and didn't act irritated with everything I had going on. Thanks, Reese!”
“Highly recommend to everyone, One of the best Boost Mobile in the city, knowledge and funny stuff, they're trying everything to get you together. Thank you guys!”
“Tyler did an excellent job switching us to AT&T.
We will definitely return when the time comes for new phones. He was very fast, informative, knowledgeable and efficient.”
10AM - 7PM
1440 Secor Rd, Toledo
Mobile Phones
“Greg was extremely patient while explaining service plans and options, and very knowledgeable during my upgrade and new purchases. I am very pleased with the service Greg provided. I highly recommend and appreciated his help.”
“I'm 41 years old since I was 18 I have bought cell phones myself and dealt with the carriers and the MetroPCS stores. Even though most times I have received decent service it has never been anywhere close to the customer service I received from Ryan at this location. I implore anyone looking for a service needing help or wanting to migrate to T-Mobile to please go see him. If I could give 20 Stars I would! Go see ryan!! I know me and my family will!”
“RJ sold me a phone, transferred all my data, answered all my clueless questions- and was friendly throughout the entire process. Plus I was in and out in under 40 minutes --After spending literally 8 HOURS on the phone to do the same thing. RJ restored my faith in Verizon!!”
10AM - 8PM
4906 Monroe St, Toledo
Mobile Phones
“Son in law and I went to the store in toledo, I was having a big problem with my phone. The guy there was able to check my phone and check out the tower in Erie and I was told that the tower in Erie was down and he was able to tell us when it was going to be back up....the guy thier was very knowledgeable and a great help...thanks AT&T”
“Amazing guy very fast I had him fixed my smart watch two times and he did a good job both times I would recommend this guy to anyone knows a lot about technology.......”
10:30AM - 7PM
4015 Secor Rd, Toledo
Mobile Phones
“This is my favorite cellular store. I always love to stick local and being able to have a connection with my provider. I have been a loyal customer for many many years. Sean has helped take care of phones and/or sevice for me and my 3 kids. He's patient,kind, knowledgeable and willing to work with you to”
“Greg was amazing! He helped my grandparents find the best plan for their lifestyle and got us a great deal on the new iPhone 15’s! He was very informative and had fantastic customer service. We will defiantly continue going to this location and seeing him! Thank you so much again Greg!”
“Great customer service by Mark and Mike at the MetroPCs on Hill and Reynolds Avenue. They were very professional, gave exceptional service, and I would go back to upgrade with them or for more customer advice anytime. I did not appreciate the way I was jerked around by their overseas management having to come into the store 3 times in order to get my account credited after being a customer for 5+ years. However, those two were great and I think they were both great salesman. Sheila the regional supervisor who granted my credit was AMAZING as well. Handled the situation the way it should’ve been handled in the first place. The people whoever Mike and Mark had to call overseas (their customer service GBS whoever) was terrible. Mike and Mark were exceptional at dealing with the situation and making sure it got handled”
“Kyle at T-Mobile in Maumee Ohio is fantastic. I had trouble with the T-Mobile people on line from 11:00am to 2:37pm today with no solution to our problem. We switch to T-Mobile and our phones would not work. However, We went to the store and Kyle fixed all three phones in less that 5 seconds. Thank you Kyle.”
10AM - 8PM
5409 Dorr St, Toledo
Mobile Phones
“Service was great. Scheduled appointment online and was in and out in 15-20 minutes. I’m sure not all repairs go this smoothly, but this one did! Definitely recommend.”
“Very good experience. Charles was very helpful and explained about the phone I was getting. And he was very very patient. This coming from a senior. ? I like the phone I received, very easy to follow. And I have to give credit to Joey, he was a big help. .”
“Brennen and the trainee were absolutely amazing. They were very patient even when we had to come back. They held great conversation even while we were in the waiting process so the time it did take was easy to bare unlike normal visits anywhere else. It felt great to receive such amazing customer service.”
“I was very pleased with the assistance I received from Brennen the Verizon rep at the Reynolds Rd location. He was pleasant, professional and social making it an enjoyable experience. Thank you again Brennen!”
“Great experience!!! I had the same lady twice when I've visited. She's absolutely amazing. Knows her stuff and is super helpful. Hands down recommend this location. Best experience with cricket I've ever had .”
“OMG I couldn't explain how happy I am . The best boost store I have ever visited. Nick did the awesome job. I am so much greatful for the help he did. Highly recommended!!!”
“Steve was awesome!he took his time with us, set up the phone, showed me how to set parental controls, he had a sense of humor,very knowledgeable and most of all,very patient!”
“I have been with AT&T for over twenty years. It bothers me that these telecommunications companies do not really have to provide competition or incentive to retain you as customers. If I felt I could get a better “deal” from a competitor, I would have left AT&T years ago. That changed last week. My phone had been lost/stolen last week and I needed a replacement, the sales associate, Tim S. at the AT&T Franklin Park Mall, Toledo Ohio, could not have been more helpful or sympathetic. He got me a good deal on an upgrade, made excellent recommendations, and expedited the whole process. Great Salesman. AT&T you should give Tim S. A raise, bonus and a promotion, He just saved you a customer.”
“I greatly appreciate Alvin, Manny and Mark. They kept their word and got all the pictures and text messages off my old phone that had a broken screen. ALVIN IS A WIZARD! He was able to log me into my Facebook miraculously. I didn't think it was gonna be possible. No matter where your at in the surrounding toledo area I highly recommend doing business with these guys. The best cell phone place I ever dealt with by miles past the competition. Thanks Alvin!!!”
“Friendly manager helped me save a great deal of money went back to my Samsung A54 I had A52 previous. I got free smart watch that does all the things .you want it to play music text talk play games. Keep track of biometrics for health which is my main use.”
“I recommend checking them out if you need to get your phone assessed they are located in the Toledo Franklin ballpark easy access right in the kiosk section of the mall”
“This branch has the friendliest, most energetic and helpful team. Ashley is an absolute superstar as are her colleague whom we interacted with today. Super efficient and knowledgeable; as well as intuitive. I can highly recommend going to this branch even if it is out of your way - it will be worth your trip!”
“We went into the Airport Hwy Boost Mobile store to transfer 3 lines from AT&T. AT&T made it EXTREMELY difficult to transfer. But Devin was FANTASTIC! She worked through the maze that AT&T left us, got us out of a nightmare and saved us a ton of money. Pleasant, friendly and extremely knowledgeable. She gave us absolute 5-Star service. Thanks again Devin and Boost Mobile!”
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“Alyssa was amazing in helping me and my husband start our new family plan and transitioning my husband’s number from AT&T. While the process was long - Alyssa did a great job working (without WiFi) to get the job successfully done.”