Kroger Pharmacy has received mixed reviews from customers. While some have had consistently poor experiences and switched to other pharmacies, others have found the staff to be pleasant and helpful. The pharmacists have been described as both nice and incompetent, with one customer experiencing issues with a medication that was never even sent in for prior authorization. However, the Miracle Mile Kroger Pharmacy has been praised for its efficient service, with customers able to call in their prescriptions and receive them within a day or two. Overall, the experiences at Kroger Pharmacy seem to vary, with some customers appreciating the professionalism and helpfulness of the staff, while others have faced frustrating and disappointing encounters.
I know they're busy but come on Krogers add more pharmacists and more checkout help waiting in line 30 40 minutes is unacceptable you need more help this is ridiculous
November 2025
I’ve always dreaded going to this pharmacy I cannot lie. Myself and my husband have had consistently poor experiences to the point where I switched companies. I had to pick up a prescription today and was helped by Jessica and was so pleasant and made it a quick experience. She’s a true asset!
September 2025
So glad to have my scripts here Rite aid was horribly autofills Kroger most the time has all my scripts for pick up so Iam not going every day the help is always professional and helpful thank you
