U-Haul Moving & Storage of Downtown Toledo offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The staff is described as very nice, professional, and helpful, ensuring a smooth and efficient rental process. The facility is generally clean, although some clients may leave behind rubbish. Customers appreciate the staff's attentiveness, willingness to address questions, and thorough service, making them feel valued as customers. Overall, the U-Haul location on Washington Street Downtown provides a positive moving experience for its clients.
I had a problem with a trailer. They didn't have a replacement on site. Tracy, the manager took his personal vehicle to another location to pick one up for me while I was on the way back with the other trailer so I wouldn't have to wait or go out of my way to swap trailers. Great customer service!
July 2025
No need...... You all were very professional and customer service was great! Keep up the great work!
July 2025
Renting a trailer was quick and easy trailers were in good shape backed up really nicely
