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September 2023
Professional staff, clean car, no problems. Nothing fancy here. Just a smooth rental.
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July 2023
Absolute chaos--showed up for a 7:30 reservation, and was told to 'sign-in' on a sheet where I ended up #27 in line, no explanation.Sat for an hour--they got through 3 rental issuances.No info on how much longer, no announcements to the folks waiting.When I went to remove myself, there were almost 50 folks on that list.
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June 2023
I just got a $250 cleaning fee for animal hair. There wasn’t once an animal in the car during the duration of my reservation.AND it may or may not have had valid plates on it. No proof that the registration was current as there were no stickers on the license plate.
