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“I rented a suv from Alamo. The experience was so easy. The employees were kind and caring. They made that I was happy with my car and answered any questions! Great people! Sorry I didn’t get a good photo.”
“An incredible experience with this Enterprise! The customer service in this store made my whole day. After a really frustrating experience with another rental company, they were so helpful and kind and got me on the road very quickly in a very nice new ride! Big shout out to Jordan and Caroline (so sorry if I spelled either name wrong but they were AMAZING!)
I would recommend this Enterprise location a million times over other car rentals in the area :)”
“I always rent my car at this location anytime I travel for work. They have amazing customer service team and always make sure I have the best rental experience. Keep up the good job.”
7AM - 11:30PM
3600 Terminal Dr, Vandalia
Car Rental
“This amazing team was avaliable and acomadating. I cannot praise the 3 gentlemen at the cpi ter enough. They quickly helped customers so the long line moved quickly, they answered all of my questions, and explained my rental contract. They've certainly ensured that I will be a repeat customer.”
7AM - 12AM
3789 Terminal Dr, Vandalia
Car Rental
“We rented a vehicle to travel out of state. We had to trade vehicles a couple times due to maintenance. Krissy was extremely supportive and patient with us throughout this process. She was knowledgeable about the vehicle and walked us through everything carefully. Her expertise was appreciated and we had a successful experience!
Thank you Krissy!”
“I had to rent a car for my boss on very short notice. I went to Hertz in Vandalia and dealt with Spencer and his manager. They were both fantastic! They delivered the car to my boss once she signed all of the necessary paperwork, and Spencer even gave her a thorough walk-thru of the car before leaving. I was extremely impressed with the level of customer service and my boss loved the car!”
“They had the best prices and worked to get the car I wanted. I've used them several times and even when someone smashed a window they got me a new car and had me back on the road in no time.”
“I recently had an issue with overbilling on an upgrade. Even thought the receipt was in agreement with what they charged, it was not what I was told by the local Thrifty Agent. After two emails to the customer care center the situation was rectify. I commend Thrifty for doing the right thing. I will definitely continue to use Thrifty as a go to car rental.”
7AM - 11:30PM
3600 Terminal Dr, Vandalia
Car Rental
“I frequently rent from budget /avis at the airport. They always have the vehicles I select. The gentleman at the counter was helpful and professional. I haven't had any issues here. Thank you!”
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“Always a great experience and I mean ALWAYS! Emerald Aisle is the way to go!! From booking to pick up, driving and drop off I could not have had an easier and more enjoyable rental. I highly recommend!”