Appliances in West Chester, OH

“Chris Auel is amazing! From the moment that we walked in to see the R & B selection of refrigerators and freezers until he emailed us to make sure that they were properly installed Chris was remarkable. He is very personable, professional and has a vast knowledge of the product line. He was able to narrow our options once we identified our needs. We chose the GE Profile line. Chris set us up for a delivery date and when our refrigerator arrived he called and asked for photos from the delivery team to make sure that it all fit well. I am so pleased that we did not go to a big box store. R & B has a huge inventory and extremely good service. We will be calling Chris when we replace our washer and dryer for sure!

I wrote the above review a year ago and guess what? We returned from vacation last week with bulging suitcases and found our dryer was broken! A great service man said we needed a new one. One call to Chris Auel (as I mentioned last year- somewhat fortuitously) and BOOM! Chris recommended a model. I stopped by the store and he showed me an Electrolux set ( our washing machine was not working well) that was just what we needed. He quickly wrote up the order, set up delivery for the following day(!) and after paying I was out the door in under 10 minutes- Whoa!
The following day Brian and Cole from R & B removed our old machines and efficiently installed the new set. They did a fine job and tested the machines to make sure that they were working.
Awesome service and we highly recommend Chris and the entire R & B team!”

“Great spot to shop for furniture! Andrew was friendly and courteous, and allowed me to shop at my pace and was ready to answer questions if I had any. The floor model for the recliner I wanted was in stock and ready to be loaded same day. Honestly, the part that took the longest was for me to figure out what I wanted to pick out for my mom because there were several options I was looking at in store.

After a receipt, two gentlemen loaded the box into my truck and I was on my way. Will definitely come back if I have future furniture needs!”

“Bought a stackable washer/dryer that was on clearance. Our salesman even took an additional 10% off the price. Delivery was a few days later & the entire transaction went seamlessly. I would definitely shop here again.”

“I always have a good experience at Lowe's and this was no different. The staff could be nicer and more attentive to shoppers needs. The staff at most Lowe's I've been to don't seem engaged or as helpful as they could be. I've actually had employees avoid eye contact with me on more than one occasion while I'm looking for something. I recommend Lowe's to people that already know what they want.”

“I went in on this stormy evening looking for hoses to clamp onto my emergency water pump. The right size hose wasn’t there, so Ryan worked really hard to come up with a solution of several different pvc fittings to work with our garden hoses at home. He made an 1.5 inch water pump opening connect with an 5/8 inch garden hose! Everything fits great and we are ready to save our basement if the power goes out! Thank you Ryan!”