Cummins Sales and Service in West Chester Cincinnati is a fabulous repair facility with fabulous people. They provide expert service and repair by factory trained technicians on all Heavy, Medium and Light Duty Diesel and Natural Gas engines and powertrains. This includes field and shop service for Cummins Onan Power Generation equipment and complete engine rebuilds. Reviews highlight that they do a fantastic job, are very helpful and respectful, and offer excellent service. Customers report they are more competitive than dealers, get problems diagnosed efficiently, and work to get vehicles back on the road as soon as possible. They maintain great communication and keep work areas clean. The business also maintains a large inventory of Cummins Genuine parts and allied products.
The Service crew at West Chester couldn't have been more knowledgeable or helpful. I was traveling through Ohio, and they were able to get my Onan generator up and running.
July 2025
Fantastic group of people. Generator quit and I called for a appointment and upon arriving I was greeted as if I was an old friend or best customer . RV generator was repaired and the price was very good. If you need your RV generator repaired or serviced and you are passing in the area of Columbus Oh. I recommend... read full comment
May 2025
WE HAVE NOT HAD MANY OPPROTUNITIES TO WORK DIRECTLY WITH CUMMINS, BUT THE FEW I HAVE HAD THEY HAVE BEEN VERY HELPFUL AND RESPECTFUL.
