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8:30AM - 2PM
8730 Cincinnati Dayton Rd, West Chester
Post Offices
“It is a very busy post office one part of it is self service you go through the next so doors and there are people there that help you with packages weighing them putting the stamps on it the addresses very friendlyi”
“I take outgoing packages to this post office often and Amy at the desk is so friendly! It’s nice to have a smiling face with good conversation! I appreciate her being so kind with all the packages I bring to have scanned in!”
“Maria was amazing and very funny! My wife and I were getting finger printed, but the machine was being very stubborn with reading my wife’s prints. Maria got a nail-filer and tape, then proceeded to clean/scrape my wife’s fingers to help get a better read… and it worked!! Thanks for your help, Maria :)”
Open 24 hours
12000 Northwest Blvd, Springdale
Post Offices
“Love this place always get loaded on timeVery organized grate customer serviceCheck in door by dock 8 smal entrance door number 11Busy place some time hard to find parking spot”
“A young lady named Rey helped me yesterday. It was packed in the post office and when I tell you I observed Rey smile at every customer she greeted I mean every customer! It was beautiful! There were 2 people working and they both were doing a good job of customer service. I like going to this branch because there’s always plenty of parking.”
“I come here to do all of my USPS errands. The people who work at this branch of the USPS are extremely friendly and willing to help. They have even let me use their packaging tape on occasion, no charge. I don't think this office deserves the low rating it has, as my experience here has always been overwhelmingly positive.”
“Love the nice ladies who are kind and understanding every time I take a little trip to this post office! My prepaid packages make it to their destination pretty much 100% of the time, rarely losing any. I plan on coming back for the foreseeable future! ✌️”
“Every time I have stopped by this location the workers were helpful, knowledgeable, and kind. It's usually not very busy so its quick to get in and out of. Best experience I have had at any Cincinnati Post Office.
On a personal note, I also love the location.”
“Today was my first time sending a package, and I made a mistake.
One of the male employees was incredibly helpful — he patiently explained what I needed to do and guided me through the process. He was very polite, attentive, and kind. I truly appreciated his support and willingness to help.
The world needs more kind and helpful people like him. Thank you for the great customer service!”
“Best mail people. I love this local post office. Had nothing but positive experiences. When I told the clerk how peaceful and quite it was inside, she told me she had prayed over the place and I said you could tell ❤️”
“I came into verify my identity as part of a change of address request. Felicia was able to get me sorted and took the opportunity to bring another employee up to speed on the process without taking any extra time.”
“For unloading (~1 hour unloading):
- you need to disconnect the trailer
- park where the bobtails are
- hand over the keys to the truck
- wait for them to call
(You can sleep in the back parking lot at night)”
“I've had some pretty terrible service here in the past but if today was any reflection on current status than it's gotten much better. I've complained enough that I figured when I had a good experience I should let them know.”
“This location has some wonderful employees. Bee knows me by name and is always friendly and efficient. The employees apologize if you have to wait, and do their best to help all the customers.”
“I expected poor service thanks to reviews, but I had a great experience at this location. Both clerks were friendly and I was in and out quickly. I went in at around 4 pm on a Thursday to ship a passport application and needed postage.”
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“I just want to call out a fellow named Shamad at the West Chester, Ohio post office. He was the most helpful, kind, and professional fellow I've ever talked to at the post office. He helped me track down important mail that was delivered to another resident's mailbox in my apartment community. He checked with me three days in a row and came out and put notes in other mailboxes to figure out where the missing mail went. I'm grateful poor people like Shamad and his dedication to customer service.”