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“First time customer, but I'm definitely coming back! I got great service and was treated very well. The sales associate was thorough and very professional. He took the time to answer all my questions and gave me many options to choose from. I didn't feel any pressure to buy. I was able to take my time and compare different shoes.
Keep up the good work!”
10:30AM - 7PM
8777 Cincinnati Dayton Rd, West Chester
Shoe Stores
“I've been meaning to come in for awhile to check this place out and get a professional opinion on whether I've been buying the right shoe for my feet and I finally did today.
The service was fantastic. She instantly knew I needed a shoe with decent arch support by the way I walked. She asked about my running habits, how I started buying the shoes that I had been using etc. Recommended 3 different shoes, one of which was the newer model of the Brooks shoe I had been running in.
I ended up in a pair of Hoka shoes (ordered a 2nd pair to alternate with on run days) and got my first 5 miles in them today and it was amazing how much better today's run felt than yesterday even though the conditions were much harder. A lot of that could be attributed to my old shoes being shot with just over 450 miles on them, but I think the impact is spread so much more evenly around my entire foot than it was in the Brooks I had and that made a huge difference as well.
I can't say enough about how pleasant and knowledgeable the interaction was today and I'll definitely be back to my next 2 pairs of shoes in about 800 miles or so!
I highly recommend going in there if you are a seasoned runner or just getting into it, a good pair of shoes is much cheaper than a knee replacement! ?”
“I love this store!!! They are under brand new management. The new manager, her name is Jessica, is so attentive, but not intrusive. She asked what I was shopping for and made great suggestions. I have pretty much switched from other plus size stores to The Loft because she is so helpful when I need something specific for my wardrobe. The other girls in the store are also helpful and very professional. I highly recommended this hidden jewel!!”
“We are not close to a redwing store however when we got to West Chester we were able to return within 5 minutes and get the new size ordered! So helpful and easy!”
“Cute store. Went in looking for Christmas pj's for our grandson. Didn't have the size we needed. Clerk was very helpful. Think we waited too late to start looking for Christmas pajamas.”
“This is the best store to find stylish footwear at a good price! The employees are super friendly and the store manager, Brandy, is so nice and extremely helpful!”
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“Carolyn was such a sweetheart, when I walk in and started talking to her I immediately felt like I was talking to a friend. She helped me find a flattering pair of scrubs so I can be confident on my first day of my new job. The store was clean, stocked so well. I was so impressed I think I would have bought everything I saw if I could! I don’t normally do reviews but Carolyn deserves it and so does Cincy Scrubs. I won’t be going any where else for scrubs ?”