“Car was clean, midsize a nice ride the three days I had it. Was able to leave it at the body shop when I went to pickup my car in Worthington, and the rental was then picked up by Hertz.”
“I had a fabulous experience here with Angela last week. I got stuck with a 14 passenger van from airport (only car available) and I have a disabled mother whom I came to visit. Angela switched out the van for a usable vehicle that my mother could get into. She was professional, kind, efficient and absolutely wonderful to deal with. Angela truly saved me as all the rental agencies were overbooked. I really appreciated her kindness and understanding. I wish that the car rental experience could always be like this! Pictures show the behemoth I was stuck with and the nice Kia replacement. Thank you, Angela! Nightmare resolved quickly! 🙏🏻”
“while there were no minivans available due to the recall, Denise proactively gave me a call to let me know I would be getting a different type of vehicle few days prior to my pick up—which I appreciated. Additionally, at the time of check-in, Angela was super nice, very quick and met my needs given the circumstances. I’ve rented multiple times from this location and have nothing but the best experience”