Victra is a Verizon Authorized Retailer in Westerville, OH. The store offers phones, tablets, accessories, and device protection. Reviews note that representatives are knowledgeable, informative, kind, and courteous. They do not pressure customers, instead taking needs into consideration. Staff are very good at their jobs, helpful with setup, and can resolve issues quickly. However, this is not a corporate store, so there are limits to the services they can perform compared to an official Verizon location. The mission is to connect technology to life in a trustworthy way.