“I stopped into the Spectrum store today with my grandmother to get her a new phone, and I can’t say enough good things about the service we received. Daman (Manager) and Dawn (Specialist) were absolutely amazing. They were patient, kind, and kept the conversation going the entire time, which made the experience so comfortable. They took the time to help my grandmother understand everything, lowered her phone plan, and made sure she left happy. It’s rare to find customer service like this these days. Thank you both for going above and beyond—we truly appreciate everything you did. Spectrum is lucky to have you!”
“Man if I could give more than 5 stars to ms tia I absolutely would, what a goddess this woman is. She saved me years of headaches with my old phone in less than 10 minutes. 5,000 stars to ms tia ????????”