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“This is my favorite USPS post office in the area!
I'm not sure if she's a manager or the main postmaster, but the woman who appears to be in charge of this location is absolutely amazing and so so knowledgeable and friendly!!!
Both her and the other employees go out of their way to help customers.
I go to this post office regularly, but I also go specifically when I'm confused about what other post offices have told me or about what the online USPS says, and they always help me figure it out.
They're also very efficient and keep the line moving. I'm usually in and out within five minutes, at most 10, even if the line is long. It's rare to find employees that are simultaneously so professional, so knowledgeable, and so nice.
Whenever I go to this post office, it always brightens my day ! Love this location!!! Excellent vibes !!”
“When I had a package delivered to my previous address the carrier put it into the forwarding system and sent it on to me before I even inquired. The staff let me know as soon as they were aware. Great service! Thank you!”
“My husband and I went to this USPS to mail out the passport for renewal,the lady that served us on 9/9/2023 Saturday afternoon around 1 30 pm is super helpful and friendly.She explained everything to help us understand the steps and how stamp fee is calculated, and showed it in front of us.There was a customer before us kept yelling to her about something, but the lady still helped us with smile and patient. We forgot to ask her name but she deserves a 10 star rating in professional and kindness. We didn’t expect to have great service at USPS before, this experience changed our mind.Manager if you can see this, please consider giving that lady a raise. She’s the best person I have ever met at USPS!”
“This is a USPS office of a city that is 1x1.5 miles, I am surprised to see so many complaints on here. The staff does their job and works hard, they take care of people fairly quickly, there are plenty of self-service machines in case you need to buy stamps or envelopes.”
“I cannot thank the team at the Landerbrook USPS enough. Gary and Crystal were outstanding to work with. Their professionalism, kind attitude and willingness to help are outstanding. I compare and contrast this with my actual post office, which I would barely give a one-star rating to. Bravo Landerbrook! I will be back.”
“Thanks for your service. Life is not always fair. We need help.
This post office is an institution of help. Thanks for being there: rain, sleet, snow. It's not easy to come in and wait, but you all are the best at helping and worth the wait. Thanks for putting up with us customers. You always go the extra step to help us. Thanks so much.”
“we just want to compliment Danielle at the Collinwood-152nd Post Office. Danielle helped us to find a wayward package. Danielle was professional, courteous, and remedied the situation to our satisfaction. Thank you, Danielle!!”
“Ms Jackie was great, very pleasant, knowledgeable and professional. She assisted me with my passport application, made it a very quick and easy process for my family. Thank you”
“The post office can be anxiety inducing. The one cashier / clerk here (clerk 48) is amazing though. Very helpful and nice every time. They do have one of those self serve kiosks in the lobby though if that's easier for you (also available off hours).”
“The woman I usually speak with at the post office is very nice very lovely this I think she said August is 10 years that she's been there I hope she doesn't retire because I really look forward to doing business with her”
“09/28/23 ...I live in one of the apartments on Lakeshore Blvd. I've been unable to leave my apartment since 09/15 due to mobility issues. Today our mail carrier blessed me by bringing my mail to my apartment and leaving it outside my door ....I live on the fourth floor. Just wanted to say thank you and you are truly appreciated. YOU REALLY MADE MY DAY. Blessed be.”
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“Express mail next day by noon or the insurance policy is in force. 50 000 to 500 000 per occupance bullion jewelry securities bank notes currency and gold coins 7 days later 1 800 tracking number found it. Government. Conspiracy holding everything up”