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9AM - 12PM
1500 Chagrin River Rd, Gates Mills
Post Offices
“Nice PO, and even better river access. It’s a good area to relax by the moving water. Spooked a flock of Mergansers on their cruise down the river one day, but I’ve spent countless hours along the banks unwinding.”
“This is my favorite USPS post office in the area!
I'm not sure if she's a manager or the main postmaster, but the woman who appears to be in charge of this location is absolutely amazing and so so knowledgeable and friendly!!!
Both her and the other employees go out of their way to help customers.
I go to this post office regularly, but I also go specifically when I'm confused about what other post offices have told me or about what the online USPS says, and they always help me figure it out.
They're also very efficient and keep the line moving. I'm usually in and out within five minutes, at most 10, even if the line is long. It's rare to find employees that are simultaneously so professional, so knowledgeable, and so nice.
Whenever I go to this post office, it always brightens my day ! Love this location!!! Excellent vibes !!”
“Chose the Newbury US Post Office bc of the comments about friendly service. Had 13 boxes to send hither and yon so knew would need that kindness and patience. Shortly after arriving 2 other customers arrived. Jamie and Teresita coordinated effortlessly to take care of everyone with speed and a smile. This will definitely be our go to USPS from now on! Thank you Ladies!”
8:30AM - 12:30PM
12804 Chillicothe Rd, Chesterland
Post Offices
“I came to the US, and I needed to post two Items, so I went to this post ? office. They have a beautiful space with lots of parking spaces, and the location is easily accessible. Their customer service is excellent, and they are professional. The lady who attended to me was sweet, friendly, and soft-spoken. I was captivated and endeared to her unusual calmness, sense of humour and joyous spirit. Please go to the post office; her demeanour is therapeutic and comforting.”
“When I had a package delivered to my previous address the carrier put it into the forwarding system and sent it on to me before I even inquired. The staff let me know as soon as they were aware. Great service! Thank you!”
“I like this location bc you’re going to get done what you came to do. The lady at the counter is a nice combo of professional & she’s not taking any crap today. She knows her business & extends herself to make sure you’ll leave there, mission complete! This post office is not to busy and always clean.”
“My mailman is the best mailman ever he's so respectable he tries to meet our needs always communicating when we ask him a question he helps me to find out or tell me what I need To do about situations. When I needed to go out of town he told me I can put my mail on hold. When he is gone I know because he does his job regardless how These ignorant people in my building act he still does his job right the other ones they do whatever don't close the mailbox leave them all standing open mail everywhere I'm glad he don't take it out on the rest of us that do appreciate him because he could do that but he don't. I've been in this building about 10 years and he's been my mailman maybe half of them I don't know but I do know that he's been the same no I don't like in a girlfriend boyfriend way I'm old enough almost to be his mother my son is 40 I'm not just saying this I mean every word I said he is nice and handsome though he's always clean smell good his appearance is professional I'm retired and disabled he will help me if I need it he's one of y'all good ones give him a raise he deserve it working in my building bluestone building B I thank God for him”
8:30AM - 2PM
890 East 152nd Street, Cleveland
Post Offices
“we just want to compliment Danielle at the Collinwood-152nd Post Office. Danielle helped us to find a wayward package. Danielle was professional, courteous, and remedied the situation to our satisfaction. Thank you, Danielle!!”
“I must say, I had an exceptional experience at this post office today. The young lady at the front desk was incredibly friendly and efficient. Despite reading most of these reviews, which suggested a negative experience, I decided to give it a try. I’m glad I did! Good job!”
8:30AM - 1:30PM
8600 Tyler Boulevard, Mentor
Post Offices
“Thanks for your service. Life is not always fair. We need help.
This post office is an institution of help. Thanks for being there: rain, sleet, snow. It's not easy to come in and wait, but you all are the best at helping and worth the wait. Thanks for putting up with us customers. You always go the extra step to help us. Thanks so much.”
“Best Post Office around! I'm always in and out very quickly and it's in a nice convenient location. Always a pleasure going to this branch! ??????”
“Malinda & Chris were incredibly kind, patient, and helpful. They both went above and beyond to make sure all of my needs were taken care of and that I fully understood my options. It’s rare to come across customer service this caring and genuine — I truly appreciate their help.”
“The woman I usually speak with at the post office is very nice very lovely this I think she said August is 10 years that she's been there I hope she doesn't retire because I really look forward to doing business with her”
“09/28/23 ...I live in one of the apartments on Lakeshore Blvd. I've been unable to leave my apartment since 09/15 due to mobility issues. Today our mail carrier blessed me by bringing my mail to my apartment and leaving it outside my door ....I live on the fourth floor. Just wanted to say thank you and you are truly appreciated. YOU REALLY MADE MY DAY. Blessed be.”
“I've been to this location plenty of times, I've never had an issue with the staff. I always smile, say please and thank you, and treat them with basic human decency (as we should to anyone), and the staff here have always reciprocated that kindness! Kindness is a two way street. I'm thankful they make sure my packages are delivered promptly!”
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“Visited the location A LOT of times and every employee has been so kind - had multiple conversations with them and never received any attitude or an inclination of anything but helpful. Never had any issues on any of my visits from buying stamps, shipping boxes, picking up mail or boxes, or dropping off letters. Faster service than Lakewood!”