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“Riya was a huge help with setting up the extra accounts and fixing technical support. She made the experience very stress free. Thank you again. We are happy to be with Cricket”
“Austin was so helpful! He was patient with us, kind, and got us a better deal than we had hoped for walking in with my daughter’s broken phone. He really took the time to figure out the best solution for us. Thanks so much!”
“There was no wait, good parking, and the reps were kind and patient. I was serviced by Joe M. He did a very good job of answering questions and making sure my phone switch was successful.”
“Lake iPhone Repair did an amazing job. They ordered my part within a few days and had my screen fixed within 45 minutes. They are so kind and helpful. They have amazing customer service. I am very happy. I will recommend to all my family and friends.”
“Just wanted to say thank you to VZ Angelo for the seamless transition to Verizon and all of his help for getting me my new phone and awesome accessories! Some of the best deals ever! Come and see him and he will definitely take care of you!”
“The guy who waited on me was the best experience I've ever had with any cell phone place very very very respectful and was patient with I could of never been that patient”
“Nick was very helpful he was very knowledgeable about all the products he was with a customer already when I first came in but still acknowledged my presence and helped us get the products we were looking for very easily I would recommend any and everyone come see Bick when they come hey Nick if you're seeing this thank you so much for making this easy!!! You're awesome”
“Shelly and a co-worker (who's name I forgot) were great. They had to straighten out complicated issues caused by ATT's 3rd party door to door salesmen. I was very upset when I came to the store because the phone support couldn't figure out the issue but Shelly and her team calmed me down and handled the issue..
UPDATE: ATT HAS HAS THE PHONES IN THEIR POSSESSION FOR ALMOST A MONTH AND STILL REFUSES TO REFUND MY MONEY. I HAD TO CALL THE POLICE BECAUSE THE GM IS A BIG BABY MAN WHO THINKS ITS FUNNY
#BOYCOTTATT”
“Went to this store to upgrade internet service.Under staffed and was forced to wait unacceptable time. When a young man came on shift he was knowledgeable and able to sign us to an new internet which is an improvement over what we had and fair price
When finally received help was very good outcome
I would recommend anyone thinking of patronizing this store plan on spending most of a day to complete the transaction.”
“Morghan was fantastic and assisted me for hours - patiently answering my many questions and helping me set up my new phone! She was knowledgeable and kind. Thank you, Morghan!”
“I had a complicated issue & the guys went above and beyond to give outstanding customer service from researching the best options to help me save money to calling customer service on my behalf. Absolutely phenomenal gentlemen.”
“On the 17th I took a neighbor to the location on 110th n Superior.First, how much do u value your employee?Mercedes has been there for a while n times have changed! If u value her, at least have a buzzer to let people in and plexi glass for some added protection!She was of great help to two 75 year olds and was able to assist with our questions and problem!!????. Kudos to her! Knowledgeable n helpful!! Respectfully, NM Beard”
“Stopped in with phone on last leg- Kevin and Julian were able to somehow save info in between flickers and salvage my info & pics- they made my crisis moment into a smooth calm experience. Excellent knowledgeable friendly service- highly recommend them and this store!”
11:30AM - 10PM
2879 Mayfield Rd, Cleveland Heights
Mobile Phone Accessories
“This cell phone store takes their very seriously and has made sure that I was completely informed and satisfied with services definitely a true five star review ?”
“Chris talked me into updating my phone And I am very happy with the decision. He even taught me how to log into Google mail! Great customer service thanks Soo muchhh”
“Great service and the owner and staff at this location are very friendly and always ready to help you with any problems or questions you may have they always treat everyone with respect !!!”
“This store is the best. I drove an hour extra to come to this store over all of the other ones. Kevin, Matt, and everybody else that works here is very comparable and are very willing to help.”
“The gentleman that assisted me this morning was very helpful at the Green Rd. location. I didn't get his name, but he straightened out my phone and enhanced the boldness which makes it easier for me to see and view all my apps and manage them.”
“This is by far the best experience I have had at a phone repair place. Amazing service, fantastic pricing, and quick repair times! I wholeheartedly recommend going here, you won't regret it!!”
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“Ask for Frankie Alesci if you go to this location. He will work with you and get you the best deal that fits for you. 10/10 customer service. Will always go back to Willowick location”