Verizon is a reliable and customer-focused mobile and internet service provider. Their Wooster store offers a wide range of products and services, including the latest mobile devices, 5G home internet, and business solutions. Customers can conveniently schedule in-store appointments or place orders online, with options for free 2-day shipping, express lockers, and same-day delivery. The staff at Verizon are praised for their exceptional service. Brian, a knowledgeable and friendly employee, helped a customer get a great package deal for Christmas, ensuring their family had a happy holiday. Another customer, whose phone had stopped working, was grateful for Brian's assistance in getting them a new phone with a lower monthly payment. Customers who had previously avoided the store due to poor service have noticed a significant improvement. Erik, in particular, has been commended for his excellent customer service, going above and beyond to resolve issues. The staff at Verizon are described as helpful, professional, and understanding, even when the store is busy.
Well I'm not a Verizon customer my roommate uses Verizon exclusively I have to save the service at the store is much better than most and they seem to have been better staffed
January 2026
Super helpful reduced my bill drastically that salesgirl is magic
January 2026
Lindsey was my sales representative at this location, and she was superb in helping me find exactly what I was wanting, both in a phone product, and a service plan. I highly recommend this store!
