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“Hey Lima Oh pay attention to the clifton branch superior credit union.Great group of people. Hard working and pleasant. Excellent service ! Dee goes above and beyond . She answers her phone on the weekend to get things moving.”
“My interaction with Superior Credit Union - University was outstanding. I actually stopped to make a quick withdrawal and ended up staying there over an hour updating my accounts. It all started because of the unsolicited but gladly received education on account options from the teller, a very pleasant and zealous young lady, assisting me. My education started with her at drive through teller (I never got her name but my transaction receipt says this 0481 at 1:55pm). First she took care of my pressing business. She was spot on! My education continued after my transaction was ended with Mr. Lee Pennekamp and Mr. Samuel Young. They finished my education and got me through the account upgrades. The education was so good that I spent more time talking with Mr. Pennekamp and Mr. Young. Upon arrival home I explained it to my lovely wife what I had done and she was glad to hear how Superior was looking out for us versus the treatment we’ve gotten from Banks. Thank you.”
9AM - 5PM
9300 Kenwood Rd Suite A, Cincinnati
Banks
“Mrs. Amy Dougoud has been awesome with exceptional customer service assuring me steep by step taking the time to break everything down for me and doing the best she can to get me qualified for the best interest rate being a member of your bank and a police officer we for 10 years now. I have always received Great!!!! Service from eve time I ever interact with at COPFCU no matter what location I use. Thanks you .”
“Great people to work with. Excellent people they know what they’re talking about. With their Low closing costs and rapid closings. They are a big key to my business growth.”
“This branch provides exceptional service especially after a long day of shopping. Each worker there has made my experience gratifying whenever I have had an issue arise. I would definitely recommend this location to others.”
“Elastic has been a lifesaver for me. They have a calculator that automatically let you know what you will pay on the amount you borrow. They are straightforward and warn you that is an expensive line of credit. Also, a financial course is given which is very helpful. Elastic is fair and the key is to borrow only what you are able to pay back.”
8:30AM - 5:30PM
7890 E Kemper Rd, Cincinnati
Banks
“I wouldn't do business with anyone else. Emery has been in my corner for over 30 yrs. Paula O has always been my first call when I need a loan for something & has been there for me every time.”
9AM - 5PM
4125 Hamilton Ave, Cincinnati
Banks
“I lost my job there was no hope for me I suffered looking for job luckily I came across Kelly Robert on Facebook review about forex and binary trade/ crypto currency exchange I borrowed $1000 to invest with Kelly Robert and I have a profit of $13800 in 6 working days now I pay my debt and I'm very grateful to you, I will advise all of you who want to invest for the future and the better of tomorrow should start with Kelly Robert please and please you should not invest with all this scammer here you can reach Kelly Robert via Email”
“Unlike some Banks and Credit Unions, a real live person actually answers the phone at Spring Valley Bank. Today, that is truly uncommon. Moreover, if you make a physical appearance, an associate is very quick to acknowledge you and assist with your banking needs. Let me contrast that with GECU. If you call any of their branches, you are immediately placed on hold for what seems to be an eternity. Want to go to one of their branches? You will be greeted by someone in front which I liken to a triage at the emergency room. This person "helps" you be directed in the right direction. Want to open a new CD at GECU? Uh oh, do you have an appointment? No. Okay, have a seat and go die on the vine. Let's compare CD rates at this writing. GECU, one year jumbo pays 4.75%; Spring Valley Bank 11 month, $10,000 minimum pays 5.4%. Bottom line: Go to Spring Valley Bank today and you will be wowed.”
8:30AM - 5PM
7835 Kenwood Road, Cincinnati
Banks
“The staff here is absolutely excellent! I called and spoke to a gentleman by the name of Mark and he was very helpful, but went the extra mile with kindness. I can say the exact same for Austin as well! I had an appointment with Austin and he went above and beyond in assisting me. Definitely recommend Charles Schwab and this branch more specifically!!”
9AM - 6PM
822 Delta Ave, Cincinnati
Banks
“Extraordinary staff! Friendly, helpful, and knowledgeable. I've been stretching out my last paycheck (which was in 2022 and it's now the last week in January) since I'm currently a substitute teacher and don't get paid for Christmas break. I earned myself a good ole overdraft fee due to my circumstances but they were very professional in helping me out. Thank you guys!!!”
“Trina was Great and a huge help with getting our loan started, kept us up to date with the progress and always asked if we had any questions.Rachel was awesome finishing up our Loan and walked us through the rest of the process, she notified us with constant updates and gave an approximate time frame until approval.Sally and I have been members since 1992 and have always been treated nice by all the Staff in person or by phone. We have never had any issues and Grateful to everyone.”
Open 24 hours
105 W 4th St, Cincinnati
Banks
9AM - 5PM
2652 Erie Ave, Cincinnati
Banks
“Best bank in the city! Great customer service at the drive up window as well as inside the bank! The Manager Meggan always has a smile on her face and is always ready to resolve any issues! Changed my outlook on KeyBank completely!”
“My family has used this bank for a very long time. Personally, I have never used a loan but I have heard great things about loans from this bank. My only issue is the mobile app is always under maintenance, and when I need to access my money, I can't. It's especially difficult being stationed overseas. My cards decline when the app is undergoing maintenance. Please fix!!!”
“I was here because of some over drafted fee. I wasnt notice that all my bills are drafted on the same day after holiday and got charged for it. I was greeted by Janina, she was very helpful and understanding. She quickly removed my charge and show me some options to prevented future charge. Very please with this location. I been here multiple time and they always treat customer with respect not like some other location I been to.”
“I've been with Stock Yards Bank most of my life. First in Louisville and now in Cincinnati. They combine modern techniques with old fashioned customer service. Their branches are small, and their employees take the time to get to know their customers. I don't go in terribly often but the staff always knows who I am and has a welcoming smile on their face. Even better, they waive ATM fees! Whenever I've dealt with loans or other issues, their management has always been top-notch in making sure that every detail is taken care of. They don't try to upsell me on their other products, either. Very customer focused!”
“The level of service that I was given to has far exceeded any of my expectations when visiting today. In specific, Alex Reyna was just the right person to go to with this, and any sort of problems or impasses. The level of customer service that I received by him was one that topped any other service i have ever been presented with. Not only that, whatever problem/situation, Alex handled with it in a way where it was effective, efficient, and leaving me with no problems to deal with. Everything was dealt with in a smooth and efficient manner.”
9AM - 5PM
11200 Montgomery Rd, Cincinnati
Banks
“Ashlynn is a wonderful relationship consultant. I've been trying for months to get someone to take ownership of my issue. After many calls and emails, I went into Montgomery branch and Ashlynn greeted me with a smile, helped me fill out paperwork, and even took my correspondence after I left the branch to resolve the issue. I originally went in to rollover my account into another vendor, but I ended up keeping my account with GE Credit Union solely because of her.”
“Great bank, ive been with them since 2013, not many locations but a decent bank. Always made things right when somebody hacked my card and spent all my money, fixed it real quick! Friendly staff that work as fast as possible to make your wait time minimal.”
8:30AM - 3:30PM
26 Martin Luther King Dr W #g4, Cincinnati
Banks
“Meeting a good account manager/trader like Mrs Celeste Wilson is the best thing that has ever happened to me. I have lost a lot to fake account managers and traders and it was hard to trust again but when i met Mrs Celeste Wilson , i recovered all my lost within a week. I'm just grateful and speechless. I will love to recommend her to you via.”
9:30AM - 5:30PM
7221 Montgomery Rd, Cincinnati
Banks
“Fantastic, Fast and Friendly! I love seeing the smiling faces and knowledgeable staff. They were able to clear up a question I had, interpreting the financial world in a way that even this gearhead mechanic could understand. I would definitely recommend them to my friends and family”
9AM - 4:30PM
202 Elm St, Ludlow
Banks
“Very friendly and personal.. They like to know who's banking with them. They make you feel that your business with them is important. Not to mention that you are important. I've never experienced that any other bank I've been to..”
“This location is fantastic and the people are extremely helpful. Absolutely the best people at this location. I wish I could rate the customer service and fraud departments because I would give them ZERO. Everything gets dumped on the branch because the customer service departments are totally worthless. I was contacted by the automated line for fraud on my account and during the lengthy delay of being on hold to get an agent (more than 20 minutes) a second fraud charge appeared. I hung up and went to the branch where I knew they would take care of me and they did. Fire the head of the call centers for customer service and fraud departments. They are failing the customer and costing this bank money and added work to the branches and the customer. This has been a reoccurring problem for years since I opened my first account here.”
“This is our nearest PNC branch that we've been banking with for over ten years. We opened student accounts when our girls went off to college here, and we've gotten many documents notarized. They've always been friendly and efficient. We went recently and they still have a drive thru and ATM, but the lobby is locked. We called to make an appointment to get docs notarized, and a manager greeted us to let us in. They are Covid conscious and use acrylic barriers and masks. We enjoy banking here!”
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“Kathy and Sarah did an amazing job at communicating with me and helping me to get my loan completed quickly. I would recommend them to anyone that is looking for a team of people on your side.”