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“Mrs Amy D made my first experience with this bank great she was very attentive and helpful with my needs during my process and I’m glad to be a member of COPFCU”
“So wonder angel was so wonderful she helped me go from no bank account livin like a ghost to actually getting a bank account like a citizen I can explain how much her help will be invoked in my rehabilitation to society <3 you the best angel I hope you see this”
“They very personal and take their time with you.Rob Fields is great. He took time to explain a loan to my husband and me. We feel very comfortable with Superior.”
“Trina! Absolutely amazing so very helpful kind and super fast in a mater of a couple hours I had my loan app done, approved and signed and in my account with out going into the branch I’d give 10 stars if I could”
“Erica Moore at COPFCU was incredibly kind and patient while assisting me with setting up my account after a website issue. She took the time to explain services, guide me to benefit information, and ensure I felt informed every step of the way. I appreciated her attention to detail, especially when she reconfirmed my consent before running my credit. Her knowledge and professionalism made the process smooth and stress free. A pleasure to work with. Thank you Erica!”
“This was our second time working with Travis and as always he provided a top class experience. Always super responsive even when we had seemingly trivial questions that we needed to talk through. I would highly recommend Travis and the First Commonwealth team to anyone!”
“I had a great experience with Ashley.. Ashley was professional, helpful, and took the time to answer all my questions about business financing. They made the process feel welcoming and not stressful. I appreciate the customer service and look forward to continuing to do business with them.”
“I appreciate Chela King for being kind courteous and very professional in answering all of my questions and concerns. You made my experience very pleasant you are a great example of great customer service. Thank you”
“I just had another outstanding experience with Smita Pal. She has great financial wisdom that will produce real $s for me and my family. I hope she gets a great raise!”
“I can't offer enough wonderful accolades about the staff in Hyde Park BOA. I arrived with a complicated situation; and the staff were honored to sit with me, even in my returns, until they ironed-out (resolved) my situation ... and I showed! up until the issue was absolutely clear in my 'Elder Brain' ... and the entire staff was 'kindly' there for me, continuing to offer me their best service possible!
Biggest Shout-Out to Tommy Hart, who continued to go out of his way, to assure me a clear understanding of my 'Elders 'WHY' Brain'.
OMG, I can't say enough for Tommy's determined and successful work.
Thank you Staff of Hyde Park.”
“Emery helped me with my 2nd mortgage. The loan officer, Sharon, went above and beyond to help me with different options I had. Everything was taken care of through email. So fast and easy! Thank you, Emery!”
“I had a great experience opening a checking account at the Norwood location of First Commonwealth Bank. I worked with Chelsea there, who is the Financial Solutions Center Manager. Chelsea and her team provide very friendly customer service and always greet you with a neighborly “hello” and a smile. Chelsea also knew I was on a time crunch and helped me in a very time efficient manner. I’m really happy I chose to bank here. The cherry on top… I got a letter from Chelsea about a week after I set up my account with basic details of when to expect my new debit card and lobby/drive-up hours. It was very professional. So happy to live nearby and have a trusted, wholesome bank like First Commonwealth. Thanks again Chelsea and team!”
“Elastic has been a lifesaver for me. They have a calculator that automatically let you know what you will pay on the amount you borrow. They are straightforward and warn you that is an expensive line of credit. Also, a financial course is given which is very helpful. Elastic is fair and the key is to borrow only what you are able to pay back.”
“They are terrific!When I was searching for a loan from the Paycheck Protection Program I must have called 20 banks in the Cincinnati area and only one returned my call, Peoples Bank.Corey and the team from Peoples patiently walked me through the process and helped me get my loan. Most importantly, they treated me with dignity and respect and didn’t talk down to me like other banks.I plan to recommend Peoples to my clients!!”
“Jeni is the best! Always willing to help with any questions I have. Gave me a card with my account numbers on it to go through drive thru instead of coming in. Very nice and clean bank. Love the customer service”
“I've been with Stock Yards Bank most of my life. First in Louisville and now in Cincinnati. They combine modern techniques with old fashioned customer service. Their branches are small, and their employees take the time to get to know their customers. I don't go in terribly often but the staff always knows who I am and has a welcoming smile on their face. Even better, they waive ATM fees! Whenever I've dealt with loans or other issues, their management has always been top-notch in making sure that every detail is taken care of. They don't try to upsell me on their other products, either. Very customer focused!”
“Scott set up an account for my grandson. He was very pleasant and took time to explain everything and answer any questions he had. He was very courteous, professional and a great asset to Telhio. Telhio is the greatest .?”
“We had some checks that we needed to be released right away instead of waiting the 5 business days. Lauren was awesome she took care of us and got the job done. It took 20 minutes to get things taken care of. Lauren rocks!!!”
Open 24 hours
105 W 4th St, Cincinnati
Banks
“Extraordinary staff! Friendly, helpful, and knowledgeable. I've been stretching out my last paycheck (which was in 2022 and it's now the last week in January) since I'm currently a substitute teacher and don't get paid for Christmas break. I earned myself a good ole overdraft fee due to my circumstances but they were very professional in helping me out. Thank you guys!!!”
“no I do not have an account. But I need to cash a check, drawn from here. This branch took my id, charged $10 and cashed the check with no problem, but the branch in tricounty refused the same documents provided to this branch.”
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“Hi beat all yeah out I’m not that makes sense but I have been there since Cinco this is a LOL but those who know me know I am the member of the year of the month. I’ve been working out and I want to get paid. They said I’m the member of the year I feel like I’m an employee I’m there so long but when I leave the job even things I didn’t know interest rate what did you used to refinance all those things they told me about, I give honor and praise to my employees and my friends my name is Mrs Cheryl and I just want to say everybody has been amazing how long is close out with a period.”