“Went inside to get copies of my house Keyes & was helped by a young man I think he was one of the new guys however did a great job. Also on my way out I think her name is Cheryl 🤔 she gave me a really neat Jesus little souvenir that I’ve been wanting for a while now & she heard me talking to another lady about them & asked how to get one & she asked me if I needed one & of course I welcomed it thanks Ace Lady! See sometimes that’s all it takes to change someone’s bad day into a nice day.👍🏼”
“We bought some beautiful cloudy mist quartz from L &L Kitchen and Bath. Today it was installed by Leo, Luis, and Cesar. We were amazing how fast and perfect things went. Our installers were polite and friendly. They did a great job cleaning afterwards and hauled off the old countertops. Thank you L & L Kitchen and Bath from taking my kitchen from boring to amazing.”
“The guys are always looking to help the next customer, all with a smile. If you need anything, these guys know how to get it and how to help you. Central Winnelson is the place all plumbers should go for all their plumbing needs.”
“I had spent hours going from store to store trying to find the right supplies to safely mount a retractable water hose in a way that would last 20+ years. At All Seasons Building Supply, the gentleman there walked me through the store and gathered everything I needed in less than five minutes. After wasting so much time at other places where employees either didn’t know what I needed or couldn’t offer any guidance, it was refreshing to finally get real help. In fact, the last store I visited before coming here told me to go to All Seasons because they were confident the staff would know exactly how to help, and they were right. I made it clear at every business that I didn’t know what supplies were needed to get the job done, yet no one else could point me in the right direction. One store even tried to sell me a sign post for $540. Instead, I got everything I actually needed at All Seasons for just $55. I’ll definitely be back. Great experience, knowledgeable staff, fair prices, and they didn’t waste my time.”
“This family-owned ACE Hardware on Main Street is something special. No matter what odd item or tool I’m hunting for, they always have it or they help me figure out the best alternative. The prices are fair and in line with the big box store stores. The staff is consistently friendly, knowledgeable, and genuinely happy to help. It’s the kind of place that reminds you what great customer service feels like.”
“Best place to get your stuff. They are very helpful and friendly. It's nice walking in and asking for a random part and they help you get the parts or supplies that you need. So much better than going to the big stores and can't find anything that you looking for.”
“Your staff did above and beyond the call of duty to find something that was out of stock on the shelf area and went to the back and fulfilled everything that I needed to get my job done and save me money”
“This place is awesome and Peyton is the one that helped me do I need to give the young lady a raise she's awesome and everything was at do all the sockets and ranches also give her a raise”
“We’ve been coming to this location for a few years now, especially within the past year, and every employee has been very kind and helpful. The only employee that we have noticed is not helpful is the supervisor Kyle; his customer service skills aren’t great so it’s kind of surprising that he’s a supervisor.”
“Love this place, It's been my go to since I started turning pens in middle school. My first set of chisels was from one of the gentlemen working there about five or six years ago. Looking around there is like being a kid in Disney world. Sure, prices are pretty steep, but the staff is great and attentive and they have pretty much any thing you could need. Will absolutely be back, many many times to come.”
“Was looking for a fastener did not find it but they’re were just in general lots of helpful gentlemen specifically an older man with a white cowboy hat and a small black band around before the band went out of his way to try and find me something that would work”
“Excellent Customer Service from the front office, to the receivers. Very fast in unloading at receiving, nice, accommodating, and professional all way around. They also have a food truck, which the food is also incredible and off the charts. I would Definitely and Highly recommend EMSCO!”
“Marshall stopped by just to bring some of the yummy donuts all the way to Midwest City....I was so busy I asked if he would measure some doors i needed to order from them. He gladly got his tape measure and did it.”
“I pulled into Westlake Ace hardware to borrow their bathroom and they let me LOL Oliver patio furniture in umbrellas and everything else is summer stuff is on sale”
“The company I work for buys a lot of tools, equipment and other miscellaneous supplies from Whitton. My sales representatives is named James and he’s always willing to help me and our company out in any way he can. Great customers service there.”
“Had a problem with entry door hardware from Rocky Mountain which was purchased from another source. Ivan stepped in, helped diagnose the problem and had a replacement part delivered to me in a few days. Great service from him and Rocky Mountain.”
“I would like to applaud the outstanding customer service I have been receiving from Shanna Flory since I joined the Evans Equipment & Environmental team as purchasing manager over two years ago. She is very efficient, accurate, reliable and accommodating to our request. She is part of the reason when it comes to our tank request Tank Depot is always my first call.”
“Sheyenne was absolutely amazing and helped us pick out the best chickens and was just so sweet. Give that girl a raise 12/10 customer service!!! This is at store #2011”
“Came in and was greeted with smiles and people ready to help you out. Was able to get my supplies fast and everyone was super nice. Makes our hot days a little better.”
“I called to check to see if an item was in stock prior to driving to the store. Sandy relayed that they had none in stock, but was kind enough to go check the shelf just in case. *That* is the type of person I can appreciate and will ensure I circle back in the future with this location for whatever random item I'll need next! - - - - - Kudos to Sandy!”
“I love these guys! They always give me the best deal possible. If they’re not able to get me a good deal, they’ll tell me to go to Lowe’s or whoever is having a better deal. I have used Pioneer over the past six years with multiple companies. Now I’m starting out with my own and they’ve been extremely helpful in the whole process. They’ve saved me thousands of dollars and I’m grateful for their help!”
“Love harbor freight. For simple things like drill bits, tarps zip ties and other small things you simply can't beat their prices. If you're needing a big tool that you only need a few times they are great. If you're a professional in the business needing a high level of reliability they may not always be the best option but for most things you cant go wrong with harbor freight!”
“Come in on Indiana Ave, not Blackwelder. Tried to come in that way to back in sight side, and was extremely difficult. If you come in to try and sight side, there’s also nowhere to turn around and get in blindside without having to back up on the service road which gets very busy. You have to turn on Indiana Ave and blind side back into the dock. One of the rare places that it’s actually much easier to blind side into the dock due to the orientation of the road to the dock. If you come in near your appointment time, they do a good job to get you unloaded quickly.”
“Friends in the neighborhood turned to me looking for help finding a replacement door for an older mobile home and since they had young kids I helped best I could. Remembered seeing mobilemart many years ago so searched for them on maps and found them. Called and told them I'd remove the door and bring it with me. Upon arrival was immediately led back out by a man with a tape measure and was loaded, paid out and leaving in fifteen minutes with new knob, deadbolt and seal tape and way less than expected. Everything worked perfectly and the neighbor and her kiddos will be much more secure and protected from harsh weather. Great people with great prices. I highly recommend them for any RV or mobile home repair parts.”
“Everyone working was very polite and asked if I needed help finding anything. I only needed charcoal which was easy to find, great selection btw and well stocked. Will be shopping here for the hubby from now on!”
“Best place to buy just about anything and everything for your home or rental property. Everyone there is willing to help and go the extra mile no matter what it is. The young lady behind the counter did the impossible and dug up a receipt that I had given up on finding myself. She went back almost 60 days and found a cash receipt for me. Great effort and diligence because there was no CC or debit card numbers to use a computer to search. She did it without being put out over it. I really appreciate everyone there. Just great all around people.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.