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“Misty is the best customer representative, addressed all my needs and beyond. Very knowledgeable about the different plans offered and wants the best experience for her customers. I would recommend BTC over other companies like Cox.”
“Byron was awesome this morning! My mom and I showed up right at 9 and he immediately got us started on getting us phone upgrades and added mom to my plan. He was very knowledgeable and took our time with us.”
8:30AM - 5:30PM
5301 S Elm Pl, Broken Arrow
Internet Service Providers
“Technician was very punctual. He arrived right at 10:00 AM as expected. He was knowledgeable of the situation and shared every detail of what he was having to do. Because our new motum did not arrive untill later today, the technician had to work with what he had. He repaired a broken line five blocks away, then had to start from scratch to rebuild our account using our old motum. He completed the job around 1:30 PM. The new motum came at 5:00 PM 9/5/24 a day late. Now what do we do with the new motum?”
“I came in today, 06/20, to purchase a new iPhone and make an account with T-Mobile. Jake and Levi were friendly and extremely helpful, answered all of my questions, and were happy to listen to my concerns and offer suggestions. I will be coming back again to this location in the future due to their excellent customer service.”
“I went to this T-Mobile for the first time. It was recommended by a co-worker of mine. The store manager Jennifer was amazing. She asked all the right questions and got me set up easy and fast. She had some of the greatest customer service of all the phone stores I've gone to. My phone works amazing it's exactly what I needed.”
“Katie T helped my granddaughter and I with phone accessories. She was so professional and delightful to talk to. Excellent customer service. I will definitely spend the time to go to this store as the people r rude at the store nearest me”
“Man, Jerry hooked me the fudge UP!!! ?
GREAT pricing and customer service. We ran into technical issues but it was not their fault, it was a system glitch and he has it fixed in 5 minutes. I also made out like a bandit with their promos going on with accessories. Yes you still have to pay taxes, but these plans and phones are beautiful. Financially and physically to the look! Thanks again JERRY at tulsa hills!!!!!”
“Allie was very helpful and knowledgeable. She explained everything and it was easy to understand. She spent so much of her time with me and my family. I was so very grateful to have had her help.”
“Makayla Feeney is truly outstanding. Her knowledge, professionalism, and customer service are exceptional. I arrived close to closing time due to an urgent situation, and instead of rushing, she treated me with patience, kindness, and genuine care. She went above and beyond to make sure everything was resolved and explained clearly. Employees like Makayla are rare and incredibly valuable — Verizon is fortunate to have her. I sincerely appreciate her dedication and support.”
“Derek and his team were super busy but they did an amazing job with communicating with us. Very professional, personable and overall enjoyable experience. Thanks again.”
“Spoke to sales associate Hugo. I can tell he loves his job and he is very good at it. Thank you very much for your help, efforts and professionalism with upgrading our phones.”
“I had an absolutely outstanding experience working with Ryan during my switch from Verizon to T-Mobile. From start to finish, he was incredibly patient, knowledgeable, and professional. The transition process can be overwhelming, but Ryan made everything smooth and stress-free.
What really stood out was that he was the only team member who truly knew how to handle every part of the transfer, especially while others were still in training. He confidently walked me through each step, answered all of my questions, and made sure everything was set up correctly.
Two days later, I returned to get a new number for my cell phone — and Ryan actually remembered me! That level of attention and customer care is rare and speaks volumes about the kind of person he is. He made me feel valued, not just like another transaction.
If you’re switching services or need assistance, I highly recommend asking for Ryan. He goes above and beyond, and his dedication to customer service truly sets him apart.”
“The greatest store ever!!! Very professional, polite, and will always tell you everything. They hide nothing about prices faults, whatever. Just fabulous. Thanks again Libby!!!”
“Kaylyn was absolutely phenomenal with us moving from Verizon to T-Mobil! She answered all of our questions and went up and beyond to help us! If you go in ask for her!”
“Went in today, had a great experience getting what I needed. Signed in and was helped within 30 minutes or less. Joe and his colleagues are great. Very knowledgeable and understanding. They put up with so much of the public’s nonsense I don’t know how they do it- hats off to you folks. Wonderful lady works here she is the supervisor and really works with everyone.”
Open 24 hours
10205 E 61st St, Tulsa
Internet Service Providers
“I went in because my cheap cox phone crapped out at the worst possible time. I was frustrated , but the workers (especially Graham I think was his name) were patient and professional. They helped me through the process, and even found a way to save me money each month. I came in a bad mood and left in a good mood, thanks to their patience!!!”
“I went to this location when my phone broke. Emily was the kind woman who helped me. She was informative on any deals I might want to take advantage of, but did not push any sales on me. She was honest, friendly, and attentive to my concerns. Definitely the type of customer service that's hard to find nowadays.”
“My husband's phone broke, and Matthew helped us 20 minutes before closing. I got my husband a new phone and new smart watches for my husband and I. was out the door by closing. Great guy and an amazing experience! Thank you so much for all your help!”
9:00 AM - 8:00 PM
9545 Riverside Pkwy, Tulsa
Internet Service Providers
“I usually dread going into an AT&T to upgrade my phone because it usually takes forever & the employees always seem like they'd rather be doing something else. However, this was NOT the case when I came into this store. I was immediately welcomed by Sean and he could have not been more helpful. I had a great experience!”
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“We received excellent customer service from Graves Satellite! They made the process of switching cable providers easy. The dish and internet installs went perfectly. We couldn’t have asked for a better, more perfect experience!”