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“Misty is the best customer representative, addressed all my needs and beyond. Very knowledgeable about the different plans offered and wants the best experience for her customers. I would recommend BTC over other companies like Cox.”
“The staff is very helpful and kind. The store is also toddler friendly. They had a toy box for little ones and the staff were all very sweet to our son while we were replacing my phone. It's good to get there early as it does get busier as the day goes on.”
8:30AM - 5:30PM
5301 S Elm Pl, Broken Arrow
Internet Service Providers
“Technician was very punctual. He arrived right at 10:00 AM as expected. He was knowledgeable of the situation and shared every detail of what he was having to do. Because our new motum did not arrive untill later today, the technician had to work with what he had. He repaired a broken line five blocks away, then had to start from scratch to rebuild our account using our old motum. He completed the job around 1:30 PM. The new motum came at 5:00 PM 9/5/24 a day late. Now what do we do with the new motum?”
“I came in today, 06/20, to purchase a new iPhone and make an account with T-Mobile. Jake and Levi were friendly and extremely helpful, answered all of my questions, and were happy to listen to my concerns and offer suggestions. I will be coming back again to this location in the future due to their excellent customer service.”
“I went to this T-Mobile for the first time. It was recommended by a co-worker of mine. The store manager Jennifer was amazing. She asked all the right questions and got me set up easy and fast. She had some of the greatest customer service of all the phone stores I've gone to. My phone works amazing it's exactly what I needed.”
“Katie T helped my granddaughter and I with phone accessories. She was so professional and delightful to talk to. Excellent customer service. I will definitely spend the time to go to this store as the people r rude at the store nearest me”
“Man, Jerry hooked me the fudge UP!!! ?
GREAT pricing and customer service. We ran into technical issues but it was not their fault, it was a system glitch and he has it fixed in 5 minutes. I also made out like a bandit with their promos going on with accessories. Yes you still have to pay taxes, but these plans and phones are beautiful. Financially and physically to the look! Thanks again JERRY at tulsa hills!!!!!”
“Derek and his team were super busy but they did an amazing job with communicating with us. Very professional, personable and overall enjoyable experience. Thanks again.”
“Everyone at this location is spectacular. They were so helpful. I had a lot of problems and they managed to solve them for me. The manager here, Tamera, is amazing. Great customer service, would highly recommend this particular location to everyone I know! 5 stars is not enough.”
“My Husband went to trade in my phone yesterday while I was at work. He told me that Ashley who helped him was very nice and professional. He explained to her that he had to have the phone to me by 2pm for my to clock out for my job. Ashley was very understanding and did her absolute best to insure that happened. Thank You Ashley for making yet another great T-Mobile experience.”
“These guys are the very best at what they do. Quick, courteous, and above all was their professionalism and attention to detail. Thanks for the great work guys, keep it up!!!”
“Spoke to sales associate Hugo. I can tell he loves his job and he is very good at it. Thank you very much for your help, efforts and professionalism with upgrading our phones.”
“I recently switched from AT&T to Verizon as an AT&T store in Colorado screwed me over two different ways. It's a long story, but AT&T just wouldn't help me fix the problems they made. Even after multiple attempts on our part. Their only option was for me to change numbers, which is a ridiculous inconvenience.
I finally decided to just switch to Verizon as they were running a fantastic promotion. This was over a month ago, and I've been so pleased with the way Summer and Dominic helped me. It was as painless as AT&T was difficult.”
“First I am new to Verizon. Due to my phone having a bug in it so my service was very horrible almost everywhere (S22 Ultra) so wifi was a must. I just purchased the phone so it should have been good right? Lol. I went in discouraged and was already complaining about the service (brand new phone). September was able to help with the problem having multiple of them. Ordered a new phone and a couple days later I was back at the store ready to set it up. Rachel helped me and she was just so much fun. You have a problem not her jp lol. Customer service was helped but very little. Spent like over an hour to get a four digit code BOOO LOL. Manager Becky with her super woman cape and she was SASSY with and a huge heart! We won't even go into what she didn't want to do lol. We battered back and forth and it was a HOOT! 2 cookies and an hour and a half later way passed closing Rachel Da da da duh swopped in with the skills to pay the bills mama bear arm wrestled that phone to work LOL! Needless to say I had an amazing experience, an amazing time, phone working great (upgrade!), a whole new experience with Verizon and 2 new besties! Great Job ladies! I'll be seeing you again! Thank you! God Bless!”
“I'm moving, so I tried to take care of the account transfer online. Two hours later and five different people I talked to gave me all different information. I go to THIS store and within five, ten minutes max, Alex took care of it and even helped with the bill for me. He was excellent, very knowledgeable. I really appreciated him being canndid about the process and how he was very comendable toward his coworkers. He has confidence in the team he works with and himself, which is something I highly appreciate seeing as a customer. It encourages trust. He had a great attitude. Thanks for all your help! I'll definitely only go to this location to work with this team.”
“It was alright…not too sure about the knowledge of the help… she didn’t know how to work my iPhone because she has an android and the other seemed to be in training”
“We finally made the jump from att to T mobile. Mandy initially helped us when we dropped in to talk about it. I cannot say enough about how pleasant she made that visit! We set an appt to return today to finish up. From the time we entered through the entire process which was lengthy but relatively painless (unlike att had ever been) Mandy and Kolby were amazing. Thank you for helping us. We are so glad and grateful!”
Open 24 hours
10205 E 61st St, Tulsa
Internet Service Providers
“I went to this location when my phone broke. Emily was the kind woman who helped me. She was informative on any deals I might want to take advantage of, but did not push any sales on me. She was honest, friendly, and attentive to my concerns. Definitely the type of customer service that's hard to find nowadays.”
9:00 AM - 8:00 PM
9545 Riverside Pkwy, Tulsa
Internet Service Providers
“I usually dread going into an AT&T to upgrade my phone because it usually takes forever & the employees always seem like they'd rather be doing something else. However, this was NOT the case when I came into this store. I was immediately welcomed by Sean and he could have not been more helpful. I had a great experience!”
12 - 7AM 10AM - 12AM
931 E Kenosha St, Broken Arrow
Internet Service Providers
“Cox requires a special setup ID to register online. You can only talked to a robot, which doesn't know what a setup ID is. So I can't manage my payment online until I can that special ID.”
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“We received excellent customer service from Graves Satellite! They made the process of switching cable providers easy. The dish and internet installs went perfectly. We couldn’t have asked for a better, more perfect experience!”