Matthews Ford is a family-owned dealership serving the Broken Arrow community since 2011. With over 80 employees, the dealership prides itself on providing knowledgeable, professional, and personable service. Customers appreciate that the staff often works without appointments and handles repairs quickly, including warranty work that is done efficiently. The service team goes above and beyond to accommodate customers, offering reminders, helpful staff, and shuttle rides when needed. Many reviews highlight the dealership’s honesty and dedication, with customers feeling like they are part of the family. The sales team is praised for listening carefully to customer needs and finding the right vehicle, making the buying experience smooth and enjoyable. Matthews Ford actively supports the local community by donating resources and volunteering for charities like Neighbors of Broken Arrow, as well as sponsoring school events. Overall, customers report excellent service, friendly staff, and a strong commitment to customer satisfaction, making Matthews Ford a trusted choice for automotive needs in the area.
Everyone was so nice. I had to drop off my vehicle for a recall. I was in and out in 8 minutes. Loaner car was ready for me. Was told to expect about 1-2 days and my car was ready for pick up same day. Super quick and easy process compared to other Ford dealerships I have had to deal with.
November 2026
I had such an amazing experience with the whole service department! Lee was super communicative and helpful! Being able to have the car picked up and dropped off by their team made my life so easy. The most seamless trip to the mechanic I’ve ever had! Thank you all!
June 2026
We came in told Christopher Edwards wat we wanted and how much we could afford and he went out of his way to help us and got us an a beautiful truck. He was very polite curious and very patient. Give this guy a promotion and a raise I would advise anyone to shop with u all especially dealing with Christopher
