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“I recently visited Cell City at 10662 E 31st St, Tulsa, OK 74146, and I couldn't be more impressed with the service I received. My phone had been giving me trouble, and they worked their magic to clean it up and get it running like new again. The staff was incredibly friendly and professional, providing top-notch service from start to finish. They really went above and beyond to ensure I was satisfied. If you're in need of phone repair or maintenance, I highly recommend Cell City for their exceptional service and expertise!”
“Forgot to write this some time ago but there was this guy who worked there his name was Gustavo and he just provided the upmost service to me and my family. Wether it's worry or doubt, he will take that away in no time. Explains thoroughly everything I'll pay and every dollar. Well spent dollars here with him and I'll be looking to refer friends to HIM!!!”
“The staff is very helpful and kind. The store is also toddler friendly. They had a toy box for little ones and the staff were all very sweet to our son while we were replacing my phone. It's good to get there early as it does get busier as the day goes on.”
“I went before by Angélica and well excellent service and she offered me the opportunity to have a better experience in watching programs without limits and I thought it was excellent and I got it”
“I have to say this is by far the best experience I have had with a phone provider . Osvaldo was outstanding throughout the whole process of moving our service over from another company. He was very knowledgeable, assertive, helpful and has great customer care skills . I am so glad I made the move . Thank you Osvaldo , I recomend this Cricket to any wants who want great service at a great price . ??????”
“BEST CUSTOMER SERVICE EVER. Quick and simple, Mr Gustavo Gucci Ramos is by far the greatest sales representative and associate of all time. Will definitely recommend to friends and family!!! 5/5 10/10. ⭐️⭐️⭐️⭐️⭐️”
“I have been locked out of my phone ALL DAY LONG! I took it to Verizon to try and get help this morning. I was there for about 20mins and the guy told me he couldn't fix it and to try another place in town. Bummer! Went to the other place in town and the guy looks at it and says, I won't be able to help you but you may try The Phone Doctors in Owasso. He gives me a number to call them so I do. Guy on the phone says he would take a look at it for me. I leave work early for the day so I could make the 35min drive to Owasso and HOPE he can fix it. I walk in to the Phone Doctors and explain to the guy what's going on. Y'all, it took me longer to explain my issue than it did for him to fix it!!!!!! Larry at The Phone Doctors definitely made my day! He fixed my phone in no time! I will definitely use the place again if I need to!!!! Thank you so much Larry!!!”
“I switched providers today from straight talk to cricket. The process was brutal on straight talks side(keeping me on hold for 2 hours!!). Ricky could not have been nicer. He helped me the entire time while running the store himself! Kudos on the excellent service!! If I ever need any assistance, I know exactly where to go to be completely taken care of. Thanks for your help and great attitude Ricky ?.”
“This is the quickest and probably the best service I've seen. Even when the store is full, GUSTAVO I think was his name is able to swerve and attend all of the customers at once. It's incredible how attention to detail a representative can be. Will definitely recommend to friends and family!!!”
“Very friendly, she was very nice and very friendly to me and my kids. Cleaned my phone and my husband got new ear pods. Wonderful place to go. Highly recommended”
“Great experience at Cell City! They really worked with me and made sure I got exactly what I was looking for. Super helpful, honest, and chill people. I’d definitely recommend them to anyone—go check them out!”
“Trenton and Malik provided excellent customer service. They were able to figure out what was wrong with my phone and fixed it on the spot. Highly would recommend this place!!”
“Great help from Landon with getting a new phone and transferring to my new and he updated my plan so I’d save a few dollars a month recommended over any other store in Tulsa”
“Jayce is absolutely amazing and went above and beyond. Att themselves are stupid and literally screwed everything up and I have gone without service for over 24 hours. Jayce is a trooper though and I'm very glad he was the one to help me at the time.”
“Good Service, They Are Very Friendly And They Always Try To Accommodate You With The Best Plan And Tell You The Specials And Discounts They Offer, I Will Definitely Be Returning.”
“It was an amazingly incredible experience. Greg was so very professional & helpful! I think I’ll probably move the sim into my current iPhone and love the free service.”
10AM - 7PM
8210 E 71st St, Tulsa
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“From the moment we walked in from the time we left I had a fantastic customer service experience from start to finish. Dillon and his team went above and beyond to meet our needs in such a crappy situation (let’s face it no one wants to deal with a broken phone! But when it happens go here!! Don’t think twice!) The amount of communication that it took through this process was outstanding, they went above and beyond to make sure we left happy. Thank you guys for fixing and transferring all my data to my new phone and working with me through the identity theft protection that was put on the phone! What a mess but you guys handled it like troopers five stars all around!!”
“I've tried other stores for services, but I always find myself driving the distance to come to 68th and Memorial. The staff - friendly, very knowledgeable of products, quick with handling phone issues and they provide excellent service.”
“We bought a new phone I had an upgrade Jessica did everything she could to help it was a busy day the Manger had left at a unfortunate time. But she did her best and did what she could that day. Unfortunately I got locked out of my phone and came in to see if they could hard reset it, used to be easier but this model was harder and had more loops to jump through it didn’t work. Maria tried but ultimately told me that they can't help and said something I wished I'd know before is that they can't help at all when this happens. She could've left that part out or said it a better way than she said it. Other than than usually good service but deff needs to improve on hours and giving more helpful information to the customers.”
“She was very friendly and accommodating! Very professional! Also, was not charged as much at the location on admiral for the same phone I purchased for my granddaughter at the North Harvard location earlier that day! Thank you again! She looked up how much I would need and called me back to give me the details!”
“Issac who has helped me both times I've been in this month, is the most personable and professional phone technician I've ever had the pleasure of meeting! He knows his job front ways and backwards and is just a joy to interact with. 10/10 quality employee! Handles a full store with no trouble at all and makes waiting for assistance enjoyable.”
“Wonderful customer service! Rosa helped me when I needed to change my service to Cricket and get a new phone. She took extra time and care to make sure my fears were calmed. She truly made me feel cared for with a "we got this!" attitude. Very happy to give Cricket 5 stars!”
“These guys are the very best at what they do. Quick, courteous, and above all was their professionalism and attention to detail. Thanks for the great work guys, keep it up!!!”
“Jeremy was great he was understanding and respectful and was able to help meet my needs on what I was needing. He helped understand my bill better and what I can do to improve as well suggested a WiFi router that I’ll be getting some time soon.”
“Had the BEST experience purchasing 2- iPhone 16's with Mr. Clark! He was kind, made me feel appreciated, unlike the man that was working with him. His attitude almost made me drive to Claremore. He seemed like he wanted to be anywhere, BUT there and he made me feel like I was bothering him. Mr. Clark saved the sale, he deserves a raise.”
“Excellent experience yesterday on this store. I didn't have to wait the rep knew what he was doing. Was very easy process to finally update my old phone to get a new one.”
“Great service and employee. The young lady who helped me was amazing I think her name was Youna " I know I spelt this wrong" but anywho she helped me and was patient. I was having the worst day ever, trying to switchmy services and she calmed me down and walked me thru the different plans. Amazing customer service . I hope she gets to see this because she was so great just to have been there for 3months.. She deserves a raise.. Thank you for being awesome.. sorry I spelt your name wrong..”
“Spoke to sales associate Hugo. I can tell he loves his job and he is very good at it. Thank you very much for your help, efforts and professionalism with upgrading our phones.”
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“Needed to change my account over to the new 55+ plus plan. Morgan Reeves was incredible in assisting me in every aspect of the process. She made absolutely certain that before leaving the store each and every detail was completed to perfection.”