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“Customer service is exceptional. They take the time to get to know you and remember your name. Most places are transactional, IBC in Claremore is very personable.”
“We recently switched to bancfirst. We met a young lady by the name of Heather. She did a wonderful job guiding 2 senior citizens through the process. Very professional and really made us feel at home. Could not have been a better experience.”
“I haven't opened a bank account in a long time and I'm glad I chose bancfirst! Kaycie Farris was absolutely wonderful and nice she even helped set me up on the banc app. I would definitely recommend this bank and to ask her for help!”
“They are real people helping people like me who have no clue about banking and when I have questions they are patient and helpful and always make sure I completely understand what is happening”
“We just opened an account with RCB, it was the most pleasant and comfortable atmosphere, our representative was more than helpful and friendly. Five stars plus all the way!”
“We have used RCB Bank for over 20 years. We’ve found all of the staff to be extremely helpful and knowledgeable. However a few days ago, I was having a small issue with their online banking. Carrie Lefever to the rescue. She was very professional, knowledgeable and resolved my problem immediately. She represented her company well. I would definitely recommend them for all your business and personal banking needs. I’m 100% satisfied!”
“I have banked with RCB for 17 years and usually never had a problem I made a deposit at the new ITM in claremore and it printed a receipt and the money did not go into my account and I talked to several people and they said it was going to take about 90 days to get my money back but then Mrs. Holloway called me and got it resolved for me. I really appreciate her taking the time to figure it out and going above and beyond because most people do not care about their customers or their money. A Big Thank You to Mrs. Holloway.”
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“I’ve used this credit Union since it was NEO. Staff are always so amazing. We finally switched to another credit union after the auto tellers were installed. I would swing in the drive thru for a cashiers check or to deposit cash, including change, and that’s just a hassle now, especially when I work caring for special needs kids I can’t drag in with all the equipment.”