“Didn’t get his name but the older gentleman with the glasses that works in the evening was SUPER nice. Greeted me with a nice smile and asked how I was as soon as I walked in. I don’t recall ever having been greeted at a 711. He is so friendly and outgoing; you guys need to give him a raise because he is a treasure.”
“He's an awesome person who made me feel at home. Stop by if you're in Moore , I'd give him 5 stars, but he's a Dallas fan, and I'm a Raiders fan, just friendly rivalry ? ? ? btw I hate the cowboys!!? ..”
“My experience with the CVS pharmacy on Southwest 19th street in Moore, OK have always been great experiences because the pharmacist and her staff always treat me with respect and genuine concern for my well being. I am always greeted with a friendly smile. Plus I cannot recall a time that the pharmacist hasn’t remembered me by name. With all the customers that come and go in her store, I am pleasantly surprised that she remembers me by name. I go only once a month for my prescriptions, so her remembering me means a lot. It has been a long while since there were any issues regarding my prescriptions. The only issue I have had in the past, was whether or not my medicine was “in stock” at the time this CVS got the order from my provider. When this happened, more than a year ago - it’s been closer to 2 years ago when I had an issue at this CVS location, this pharmacist was in constant contact me with all updates as they appeared for the order. Things were well taken care of in a timely manner. If anyone ever asks me about where to get prescriptions filled, I will, in a heartbeat, tell them to go to this pharmacy. No other pharmacy including other CVS locations, offer the superb customer service I get using this CVS location. I used to use a different pharmacy, but switched to CVS because my health insurance preferred I use CVS. I chose a CVS location closer to my home. But during the last 6 or 7 years ago after switching to CVS, I began running into problems of getting my prescriptions filled in a timely manner. As I’ve gotten older, I’ve ran into needing more healthcare including needing monthly prescriptions for various reasons. I’ve set up my recurring prescriptions on the “auto-refill” so I do not run out of medications before they are refilled. For the most part, I use the CVS app on my phone to manage my prescriptions. I enjoy using apps on my phone to do most if not all of my monthly transactions. Over the years, CVS has updated its app to cover managing prescriptions and it has been enhancing its online CVS store shopping. When I use the CVS app, I only use it for prescription management. Generally speaking, the CVS app does a decent job with prescription management. I do not have any issues with that. It is when something else occurs incorrectly with a prescription, that it is extremely difficult to resolve. One cannot get to a person on the phone to correct something that went wrong. The phone system is set up to resolve issues within that system. But options that are outside the scope or capability of a “phone system” are impossible to reach. When I cannot reach a solution on the phone, my only option is to go in person. I have noticed that most, if not all, CVS locations are severely understaffed. So going in person is extremely difficult for all those involved to resolve an issue - the pharmacists, the pharmacy technicians, other CVS employees (that have to come over to the pharmacy counter from their assigned workplace post), to me (the customer), and for all the other CVS customers - those in the store, those behind me in the pharmacy counter line, those customers in the drive-thru line and those customers waiting on the phone lines. Something needs to be done to improve customer service when it comes to getting help on things that occur which are outside the realm of the existing CVS app and telephone customer service procedures. Please read the first 2 paragraphs in this review and keep it in mind when reading the rest, because the exceptional service I always receive at 720 SW 19th Street, Moore, OK 73160 is an example of how an individual location and especially its staff does overcome a system that needs to be improved. I do not know how to fix a system that doesn’t have an option for its customers to go through when issues come about that are outside its current capabilities. Thank you.”
“Pros: clean, consistent and always have working gas pumps and good breakfast pizza Cons: the self checkouts are slammed together so there’s little to no elbow room. Overall, favorite gas station to stop at in OKC”
“I like coming to this little corner store. I’ve never give reviews if my service is bad I just don’t go back for awhile, everyone has their bad days. People now days always feel entitled about everything getting all offended. But I’ll continue to give this little store my business. It’s always clean well stocked prices within everyone else’s. The people that work here are helpful and not at all rude.”
“Been going here since I was a teenager. Every person has been kind, friendly, some have even had my stuff ready when they see me! The lady that works here is so sweet, I think her name is Kat. All of the staff is awesome, and I enjoy cutting it up with them. They also have a drive thru window which is super nice! If you go through the drive thru, Inside customers come first for obvious reasons, so don’t get your panties in a wad! Best hott foods too!”
“Had to park my car at the gas pump to escape heavy rain. The guy that works inside was very friendly and said I could stay as long as I needed to, until the storm passed. Very friendly customer service. Definitely will be stopping at this location for food and drinks when I am in the area.”
“The guy that work during the day is so nice and sweet.sometimes his daughter will be up there and she is so cute.ive never had a problem with this store.go about every day”
“John the night time closing cashier is amazing! Polite and attentive he has made me a fan of Casey's where as before I would akmost go out of my way to avoid this chain. This guy deserves a pay raise or a promotion!”
“Absolutely love this place!!!! Everyone is so sweet!!! I didn't know they sold diesel, so I went and looked so I just noticed that they don't, but that's ok I'll spend 79 cents for ice, because the employees are so sweet ?”
“Ladarious, hope I spelled it right, was so very polite, friendly and just overall a great customer service person. He showed patience and kindness to everyone he spoke to and his manners were excellent, that's hard to find these days. Let him know he was appreciated.”
“7-11 just as you would expect!!! In and out as always , but You Dreaded getting out ,…. Have it Delivered Duh!!! Yes they Deliver What You Need , Pronto!!”
“Always a great place to stop. Friendly employees and a great selection of snacks and drinks to stock up for your road trip. There's something here for everyone.”
“Tempest is great. Over nights with great customer service and I know I can always get a coffee when she is there, but there is a man that works overnights named Phil and he never has coffee ready when I come in. 4 days in a row. And the body odor ruins my day. Is really bad. Degree is great. Works for me.”
“This is by far my favorite 711 in Moore. The overnight crew is amazing (the two guys). They are kind and thoughtful. They keep the store clean!!! The bathroom is always clean and open. They tend to have all Doordash orders ready by the time I arrive. They even worked with me one day when my car broke down and let me store it there overnight until the tow could arrive the next morning. My car died in their parking lot at 3am and the tow was not available for five hours. This is a great place for snacks and coffee 24/7. You have to try the ice coffee and the 711 brand snacks. One thing I love about 711 is they have an AUTO section with motor oil and stuff you may need any time for your car. When the normal stores are close hit your local 711 up for car needs.”
“Workers are always friendly the fountains are always clean and they are always refilled n if not you can ask and they make sure to quickly change it for you to go about your day. I’d say this 7-11 is one of the best”
“If you go after 10PM, you're going to meet the coolest people. Lol They're fully stocked and loaded on literally anything you can dream of. Staff is the best, friendly, funny... prices *could* be a bit cheaper, gas prices are alright most of the time, and their smoke prices are SO. GOOD. That is, of course, if they actually *have* the exact smokes you want. 😭 That's really the only bad thing: they never have any EAGLE 20s Reds 100s at this location. When they do, the price is so good, though. Selection is... out of this world, like I said. I really do enjoy this specific location.”
“This is a busy location already, and I understand that I will have to be patient with them as well! Every time I go in there I am very well taken care of! Alora always goes above and beyond! She always informs me of what is going on and the next steps I need to take! The staff is great but Alora stands out the most!”
“So I have had issues with Walgreens charging me for my daughters prescriptions when she is on sooner care no one would ever take the time to figure out why until a lovely young lady with very cool tattoos named Hayley took the time to figure out the problem that saved me from paying $200 please give Hayley a promotion and raise she is a great employee thanks again Hayley ?”
“I get my prescriptions filled at this location and the service is always amazing! Alora in the pharmacy is always so nice and gives the best customer service that I've ever had! Chick fil a who???”
“The pharmacy is extremely helpful and friendly. I wish they were better staffed to help the employees have a better work environment. Despite the high stress work environment they have already been very friendly and helpful. They have always taken the time with me and my insurance billing. I give the staff 5 stars.”
“I have always chose this location for my family’s prescriptions to be filled. There have been some insurance issues but overall I love this pharmacy location. Thank you Walgreens for providing your services to my family over the decades!!”
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