The Verizon store in Norman is known for providing helpful and patient customer service. Customers appreciate the staff’s willingness to take time, even after hours, to ensure devices are properly set up and transferred. Employees are described as terrific and attentive, assisting with new phones, watches, and tablets, and making the overall experience positive. Customers who had previous disappointing experiences with other cellular companies found this store to be a significant improvement, citing good customer service. Although wait times can be long, calling ahead for an appointment is recommended to save time. The store offers convenient options like online orders with in-store pickup, free two-day shipping, express lockers, and same-day delivery where available. Overall, Verizon in Norman is a reliable choice for mobile, internet, and business needs, with friendly staff dedicated to customer satisfaction.
Russell Jobe was amazing! He got my family all set up
December 2025
Excellent corporate location. Russel assisting me in upgrading my phone, he made the process as easy as could be. He was friendly and had great customer service; ensured I got the best bang for my buck. Would highly recommend this location.
September 2025
Roger was very helpful. I needed to get off of someone's plan and go out on my own. Started my own plan with his assistance. Used my current phone I had. Going back for their holiday specials. Thx again Roger & the V-CREW ♡
