Best Buy is a go-to electronics store where customers consistently have good experiences. The team members are helpful yet not intrusive, and are described as friendly and professional. They are good at helping customers find what they are looking for, referring to other solutions, and keeping up with their stock of items like games and phone cases. The Geek Squad provides great service, helping with purchases and setup. Prices are almost always at or below other retailers. Services like screen protector replacements can be free under protection plans, though other repairs without a plan can be costly.