The Verizon store in Owasso is highly regarded for its helpful and friendly staff, making the shopping experience positive and straightforward. Customers appreciate the clear explanations and patience of associates, who assist in choosing the best plans and add-ons, and are willing to answer questions thoroughly. The store is praised for its attentive service, with staff members going out of their way to help, such as distracting young children or providing great suggestions. Despite being busy at times, the staff maintains a respectful and helpful attitude, although some customers mention that the store could benefit from additional staff or a larger space to better handle the busy hours. Many customers value the option to shop online, where they can place orders with free shipping, same-day delivery, or in-store pickup, adding convenience to their experience. Longtime customers highlight the exceptional service from managers like Brandon, noting their willingness to assist without hesitation. Overall, the Verizon store in Owasso provides a welcoming environment with attentive service, making it a preferred location for mobile, 5G home internet, and business needs.
Good store with knowledgeable staff and eager to help. Enjoy going there whenever I have a problem or question.
July 2023
Marilyn was so helpful and patient! She explained everything really clearly and helped us choose the best plan and add-ons . I would absolutely come here again.
February 2023
Very helpful help me with what I needed done above and beyond excellent service