Bill Knight Collision Repair is known for its strong commitment to customer service and quality work. Customers appreciate the personalized attention and the one-on-one relationships the staff build with each client. The team is professional, understanding, and dedicated to helping customers through the repair process. They have state-of-the-art equipment and can repair all makes and models of vehicles, handling insurance claims efficiently. Many reviews highlight the timely and thorough communication throughout repairs, with updates provided regularly, which helps ease customer concerns. The quality of work is consistently praised, with vehicles often looking like new after repairs, whether from accidents or damage caused by weather. While the initial repair process is generally smooth and professional, some customers mention difficulties in reaching the shop after their repairs are completed, especially for issues like parts replacement or follow-up questions. Despite this, customers who have worked with staff like Tyler, Niki Walker, and Janine Barnes report positive experiences, noting their helpfulness and reassurance during stressful situations. Overall, Bill Knight Collision Repair is recognized for doing great work once the vehicle is in the shop, with many customers expressing satisfaction and gratitude for the team’s effort and communication throughout the repair process.
Used Bill Knight to repair my son’s vehicle after an accident. Excellent customer service! Very efficient! Wendy helped us and communicated every step of the way. The vehicle turned out GREAT!!! Very satisfied with their work! Would absolutely recommend them for your vehicle repairs.
December 2025
Our car was in a fender bender and when we got it back it looked brand new. Eric was fantastic and walked us through the whole process. Hope we don't have to use them again but if we do, we will certainly be returning. Excellent work!
December 2025
Quality work in a timely manner! Wendy was a great help!
