Metro by T-Mobile at 6308 S Peoria Ave offers great prepaid plans and a wide selection of 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly and helpful staff who guide them through the plans, including options with unlimited talk, text, and data. Many reviews highlight the strong network coverage, with some noting that T-Mobile's towers provide excellent service, making Metro a reliable choice for mobile needs. Customers also mention positive experiences with purchasing new phones, stating that the staff are fast, efficient, and attentive, whether on a monthly plan or Lifeline plan. Additionally, the store provides support for repairs, with one customer sharing that their screen was fixed for free after a few months, demonstrating Metro's commitment to customer satisfaction. However, some concerns were raised about professionalism, as a few employees were observed watching inappropriate shows loudly in the lobby, which detracted from the overall experience. Despite this, the staff showed kindness and understanding, even helping customers after hours or guiding them to other nearby locations when the store was about to close. Overall, Metro by T-Mobile is seen as a solid option for prepaid plans and 5G phones, supported by a friendly team and strong network coverage.
I brought my brother to Metro by T-Mobile, to have his phone number switched to my account, from our brother in-laws account. I wish I could remember our agent's name, because he was very patient and helpful. Now my brother and I are under the same account. Thank you Metro by T-Mobile!
May 2024
Employees watch inappropriate shows on their phone on loud volume. Very unprofessional. They took care of what I was there for, though. Just wish I didn't have to hear all the cursing and inappropriate topics the employee was listening to. She was in the lobby watching it, too. Couldn't even go to the back room.
September 2023
Metro by T-Mobile is one of the best prepaid service with the most fantastic service. Every day I wake up thinking about how my phone used to work with other lesser carriers. Boy T-Mobile sure made metro better T-Mobile has strong towers that we here at metro by T-Mobile use. Gotta shoutout T-Mobile for all the support.... read full comment
