The Tile Shop is a trusted business that has been inspiring home decor ideas and creating beauty indoors and out since 1985. With over 100 stores, it offers a wide selection of high-quality tiles made from materials like porcelain, glass, ceramic, travertine, and other natural stones. Customers appreciate the attractive store layout and vast merchandise options, making it easy to find the perfect tile for any project. The staff at The Tile Shop are consistently praised for their friendliness, knowledge, and excellent customer service. In particular, employees like the manager provide great assistance during the selection and ordering process, ensuring that customers are kept informed and satisfied. The process of ordering and delivery is often described as smooth and efficient, with prompt service and good communication. Some customers also highlight the great prices and the staff’s critical role in helping design and solve problems with tiles. Beyond shopping, the staff’s kindness was especially appreciated in an emergency when a child was injured near the store. The employees quickly offered help, providing gauze, water, and support until professional medical help arrived. This act of kindness left a lasting impression on customers. Overall, The Tile Shop is known for its wide selection, attractive stores, friendly and helpful staff, and positive customer experiences. Many customers plan to return for future projects due to their good service and quality products.
Cros and his team were very helpful, courteous, personable and professional in helping us get the right shower floor tiles, wall tiles, sluthers, corner seat and shelving decor!! Great customer service too!!!!
March 2026
They were very friendly, great price and the products looks excellent
February 2026
Ask for Matt! He went above and beyond to help us with our tile project!
