The Tile Shop is a trusted business that has been inspiring home decor ideas and creating beauty indoors and out since 1985. With over 100 stores, it offers a wide selection of high-quality tiles made from materials like porcelain, glass, ceramic, travertine, and other natural stones. Customers appreciate the attractive store layout and vast merchandise options, making it easy to find the perfect tile for any project. The staff at The Tile Shop are consistently praised for their friendliness, knowledge, and excellent customer service. In particular, employees like the manager provide great assistance during the selection and ordering process, ensuring that customers are kept informed and satisfied. The process of ordering and delivery is often described as smooth and efficient, with prompt service and good communication. Some customers also highlight the great prices and the staff’s critical role in helping design and solve problems with tiles. Beyond shopping, the staff’s kindness was especially appreciated in an emergency when a child was injured near the store. The employees quickly offered help, providing gauze, water, and support until professional medical help arrived. This act of kindness left a lasting impression on customers. Overall, The Tile Shop is known for its wide selection, attractive stores, friendly and helpful staff, and positive customer experiences. Many customers plan to return for future projects due to their good service and quality products.
What an amazing team and kind individuals. I used them for most of my tile, but would used them for all if had known better. Why go anywhere else.
October 2025
Matt and Kros are so helpful and easy to work with! Highly recommend them!!
September 2024
The price was great, especially with stellar customer service. Kros was so knowledgeable and critical in the design process. I couldn't be happier with the process. I will definitely be back for my next project, which I am already planning.
