Verizon at 10031 E 71st St offers an exceptional in-person experience with its friendly and knowledgeable wireless sales consultants. Customers have praised the staff for their outstanding customer service, particularly Aimee and Myka. Aimee is noted for her patience, professionalism, and ability to ease customer concerns, especially regarding technical issues. She has a talent for making customers feel comfortable and valued, even during long waits. Myka is recommended for securing the best deals and providing excellent assistance. Another team member, Nathan, has been recognized for his refreshing and genuine customer service skills. Overall, the store is dedicated to helping customers with device upgrades, plans, and accessories, making it a reliable choice for wireless needs.
The staff is very helpful and kind. The store is also toddler friendly. They had a toy box for little ones and the staff were all very sweet to our son while we were replacing my phone. It's good to get there early as it does get busier as the day goes on.
June 2025
Amiee at 71st & 169 is so freaking awsome. So polite, answered my 20,000 questions so patiently. Talk about customer service! This is how its supposed to be.....
June 2025
When you come in ask for Myka. He will get you the best deal. Best price and he’s an amazing and outstanding store representative
