Roots

Clothing Stores
Hours: Roots is a premium outdoor lifestyle brand established in 1973, uniting the best of cabin and city. Customers often report a really good experience with a nice selection of product and typically find the store clean. Many note friendly and helpful staff, with specific sales associates receiving praise for being pleasant, helpful, and making shopping easy, leading customers to plan a return. Positive interactions include staff providing ideas and helping pick out perfect gifts, contributing to an efficient, in-and-out visit. However, experiences can vary. One customer reported a negative experience where staff hovered over them, making them feel pressured and uncomfortable, and later felt glared at and treated with suspicion when returning to make a purchase, despite being considerate. Some customers express disappointment that, aside from leather goods, products are not made in Canada as perceived, and feel the prices can be unjustifiable even if the fabrics are better than other brands. The product portfolio includes clothing for all ages, world-famous sweatpants, leather goods, footwear, and accessories like cabin socks, flannels, and the Banff mini bag.

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1. Barrie, Ontario