“Today we had the pleasure of dealing with Kelly Severin at the Plains Rd store in Burlington. We explained to Kelly that our current mattress was a Sears-o-pedic. She immediately knew what we were looking for and showed us similar mattresses. She also showed us Foam and Hybrid mattresses, just so we were sure we were about to pick the right mattress for us.
All in all, a great, no pressure experience. Highly recommended.
Follow up..... What a great company to deal with. Our mattress just went on sale and Kelly called us to say we are getting a refund for the difference!!! How often does THAT happen.”
“Carlos who normally works at the Brantford location was super helpful. Really knowledgeable and patient throughout the process. Highly recommend seeking him out for help finding the right mattress or pillow, especially for those with back pain.”
“I received such quality customer service!!! Kim was an angel and helped me very patiently through the self checkout experience and helping me understand the perks of my ikea family membership! I will definitely be coming back thanks to her :)”
9:30AM - 6PM
4515 Dundas Street Unit B9, Burlington
Mattress Stores
“I stopped in here looking for a new pillow. I was greeted by George who showed me all the options and let me test out each one. Very knowledgeable. Found the perfect fit and he offered me a great deal on it. Thanks!”
“We had a lovely experience at the IKEA Burlington restaurant. The food was fresh and tasty, the portions were good, and the prices were very reasonable. The restaurant was clean, spacious, and comfortable, with a nice atmosphere. Overall, a great place for an affordable and enjoyable meal.”
“Staff was so helpful and patient, June was one of the staff that helped us and she gave out her time, worked over her shift to help us out with an issue that happened, thank you so much JYSK and a special thank you to June for being patient and helpful”