Canadian Tire at Highland Plaza in Cambridge is a well-regarded store known for its good customer service and helpful staff. Customers appreciate the knowledgeable employees, especially in the automotive and auto service departments, where quick and reasonable service is common. The store offers a great selection of products, and shoppers find the online ordering and in-store pickup system convenient, especially when in a hurry. The store is less crowded than others, making shopping more comfortable. The auto service team, including technicians like Kevin, are experienced and take the time to listen to customer concerns, ensuring safe and effective work, such as rustproofing vehicles, even hybrid models. The store is also locally owned and operated, offering specials that provide significant discounts, especially on items like tools and equipment. Security is visible, and the store maintains a clean and organized environment. Customers with mobility concerns wish the store had electric scooters for easier shopping. Overall, Canadian Tire Highland Plaza is praised for its friendly service, good product range, and helpful staff, making it a popular shopping destination in the area.
Fantastic customer service. We bring our dog, everyone is friendly to him. He visited the auto parts desk and the gentleman working the desk put someone on hold to give our little guy a treat!
September 2026
Very friendly and incredibly helpful. Great experience!
July 2026
To big to walk around to find something. I always ask the closest staff member
