The Home Depot in Carleton Place is known for its outstanding customer service and friendly atmosphere. Many customers have praised the helpfulness of the staff, who often go above and beyond to assist shoppers. For instance, a customer received immediate help cutting drywall to fit in their vehicle, while another noted that staff were quick to assist in finding Christmas shopping items. The store also hosts enjoyable kids' workshops, with staff showing great flexibility and care, even providing kits for home use when needed. While most experiences are positive, some customers have mentioned issues with the quality of lumber and equipment rentals. Despite this, the staff consistently demonstrate a willingness to help resolve problems, such as offering discounts for inconveniences. The store is also pet-friendly, making it a favored destination for customers with dogs. Overall, The Home Depot in Carleton Place stands out for its knowledgeable employees and welcoming environment, making it a go-to place for home improvement needs.
Great store, lots of Parking, polite staff and the best part about it, it is notlocated in Ottawa.
June 2026
Amazing store with friendly, helpful, and knowledgeable staff.
June 2026
The service overall is generally good in this location. Selection is good considering this is a smaller store. This review is the result of superlative service from a garden centre associate. Nikita was extremely helpful pleasant and didn't blink when I asked for help in loading 32 bags soil. Excellent client service!!!
